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Customer Service Representative

VirtualVocations
Kansas City, Missouri, United States
Full-time

A company is looking for a Customer Service Representative to provide call center support for insurance accounts.Key ResponsibilitiesAnswer in-bound calls and provide superior service via multiple communication channelsAssist customers with policy interpretation, claims, and billing issuesReview insurance policy terms and confer with customers regarding coverage and complaintsRequired QualificationsHigh school diploma or equivalent required;

Associate Degree or higher preferred2 years of customer service experience in a high-volume call center environmentExperience with Life / Major Medical / Medicare Supplement insurance is highly desiredDetail-oriented and able to follow complex procedures accurately

20 hours ago
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