Commercial Customer Service Representative

Gpac
Newport, Tennessee, Tennessee
Full-time
Quick Apply

Job Description :

I'm working with a small, family-owned insurance agency that is seeking a Commercial CSR with 2-4 years of experience to join their team.

This is a great opportunity for someone familiar with insurance terminology who may not have extensive experience but is eager to grow.

In this role, you will assist the agency's owner in servicing their existing book of business. While there's no selling required initially, the agency is open to transitioning you into a producer role over time, based on your performance and interest.

Key Responsibilities :

  • Assist in servicing the existing book of commercial insurance business.
  • Support the owner in daily operations.
  • Utilize Epic (experience is a plus but not required).
  • Handle client inquiries, process endorsements, renewals, and other service-related tasks.
  • Potential to grow into a producing role over time.

What They Offer :

  • A supportive and friendly work environment with a small family agency.
  • Hands-off management style with no micromanagement.
  • Flexible work schedule, as long as the job gets done.
  • 100% health insurance coverage, including medical and vision.
  • 3% retirement match.

Qualifications :

  • 2-4 years of experience in a similar role.
  • Familiarity with insurance terminology is essential.
  • Experience with Epic is a plus.
  • Strong organizational skills and attention to detail.
  • A team player with a willingness to learn and grow.

Why Consider This Opportunity? This agency values its employees and fosters a positive, flexible work environment. If you're looking for a place where you can grow, take on more responsibility, and work with a team that feels like family, this could be the perfect fit for you!

For additional information on this opportunity, please contact Brandon Ravenel directly at 704.504.7093. Resumes may be confidentially sent to [email protected] .

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.

We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

9 days ago
Related jobs
Gpac
Newport, Tennessee

As a Commercial Lines Customer Service Representative, you will play a key role in delivering exceptional service to our commercial insurance clients. Commercial Lines Customer Service Representative. If you have a strong background in commercial insurance and a passion for customer service, we woul...

Gpac
Newport, Tennessee

I'm working with a small, family-owned insurance agency that is seeking a Commercial CSR with 2-4 years of experience to join their team. Assist in servicing the existing book of commercial insurance business. Handle client inquiries, process endorsements, renewals, and other service-related tasks. ...

Intuit - TurboTax
Tennessee, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...

Advanced Call Center Technologies
Midway, Tennessee

We will empower you to provide best in class service! Customer Experience Representatives use their excellent communication and interpersonal skills with customers. Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance. Cu...

Intuit - TurboTax
Tennessee, US
Remote

The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...

Advanced Call Center Technologies
Midway, Tennessee

We will empower you to provide best in class service! Customer Experience Representatives use their excellent communication and interpersonal skills with customers. Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance. Cu...

Intuit - TurboTax
Tennessee, US

The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...

Cardinal Health
Tennessee, United States

The Senior Representative, Customer Service Operations is responsible for providing outstanding customer service and managing accounts while providing sales support to field sales representatives. Customer Service is responsible for establishing, maintaining and enhancing customer business through c...

Concentrix
USA, TN, Work, at, Home
Remote

Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representative. Customer Service Representative. ...

Customer Care Company
TN, United States

We are seeking a motivated and customer-focused individual to join our team as a Customer Benefits Representative. In this role, you will be responsible for providing outstanding service to our customers, assisting them in understanding and maximizing the benefits they receive from our products/serv...