Medical Assistant

DUTIES / RESPONSIBILITIES-

• Ensures the safe, productive, and efficient operation of the clinic assigned through timely and attentive administrative and clinical support (as authorized or licensed)
• Ensures all patients enjoy a positive experience, treated with the care and compassion expected
• Ensures all patient records and related documents are managed and maintained timely, accurately, and consistent with all HIPAA and related regulations and requirements
• Ensures all tasks provided and associated with patient care, patient administrative processes, and related duties comply with all regulatory and accreditation standards, as well as clinic policies and procedures
• Ensures all necessary supplies are stocked. Promptly reports when supplies are low and works with Clinical Director to ensure timely reordering is completed
• Demonstrates proficiency in clinical / technical tasks such as venipuncture, and immunization administration; follows universal precautions
• Administers COVID vaccinations and manages COVID testing when needed
• Prepares patient charts prior to clinical exams, proactively communicating with providers about specific patient needs
• Maintains exam rooms according to protocols : Cleans rooms between patient exams to ensure patients' comfort and compliance with infection control standards
• Prepares patients for clinical exam / visit, including the collection of typical patient vital metrics (blood pressure, temperature, height, weight etc.)
• Obtains blood specimens by performing venipunctures and finger sticks
• Maintains specimen integrity by using aseptic technique, following department procedures; observing isolation procedures
• Performs phlebotomy, EKG's, and level one labs.
• Assists providers with clinical visits and outpatient office procedures
• Performs clinic procedures according to policy and procedure.
• Ensures completion of Social Determinants of Health Questionnaire with the patient, referring them to internal resources as applicable.
• Participates in departmental and organizational quality improvement projects.
• Assists with other duties as assigned by Clinical Director and / or Practice Coordinator

KNOWLEDGE / SKILLS / ABILITIES-

• Establishes favorable working relationships with all staff members associated with center operations, including nurses, physicians, and related staff
• Upholds and consistently represents the values and mission of the organization. Represents the organization in a highly professional manner at all times.
• Strong oral and written communication skills, motivational skills, results-oriented, self-motivation, strong relationship building, customer service skills
• Demonstrates clear thinking and ability to prioritize as needed, work independently, and problem-solve
• Demonstrated success in customer service / patient services or working with the general public, preferably in a medical care facility
• Must have basic computer skills
• Fluent in medical terminology
• Demonstrated success in managing difficult customer situations
• Demonstrates proficiency in clinical / technical tasks such as venipuncture, immunization administration, and handling of lab specimens
• Prolonged sitting and / or standing and moving about throughout the workday; keyboarding
• Local travel between clinic sites
• Rotates evening and Saturday morning shifts with co-workers
• Attends a minimum of one outreach event per calendar year
• Potential exposure to biohazardous materials
• Commitment to NSCHC faith-based mission to provide care to all who request it, without judgment

QUALIFICATIONS (REQUIRED FOR EMPLOYMENT) -

• High school degree or equivalent
• Successful completion of Medical Assistant program required; Certification preferred
• Experience working with an Electronic Medical Record system.
• Three years of direct patient care experience required.
• Experience with pediatrics highly desirable
• CPR / BLS for adult and child
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal
• Annual influenza vaccine
• Must obtain or provide proof of (within 14 days of hire) : PPD, Tdap, Hepatitis B Immunity, MMR Immunity, Varicella Immunity
• Complete self-attestation of fitness for duty within 14 days of hire.
30+ days ago