Sales and Account Manager

Job Title : Sales and Account Manager

Company Overview : Moore's Electrical & Mechanical is a leading provider of comprehensive commercial HVAC / R, plumbing, and electrical service and maintenance solutions throughout Virginia and North Carolina.

We specialize in delivering high-quality services to our clients, ensuring optimal performance and efficiency of their systems.

As we continue to expand our operations, we are seeking a dynamic and results-driven Sales and Account Manager to join our team in the greater Wilmington, NC area.

Job Overview : The Sales and Account Manager plays a crucial role in driving sales growth and maintaining strong customer relationships in the commercial HVAC / R, plumbing, and electrical service and maintenance industry.

This position requires excellent communication skills, and a proven track record in sales and account management.

Responsibilities :

• Develop and execute sales strategies to generate new business and meet or exceed sales targets for commercial HVAC / R, plumbing, and electrical service and maintenance contracts.
• Identify and engage prospective clients through various channels, including cold calling, networking events, industry associations, and referrals.
• Conduct thorough needs assessments and present customized service and maintenance solutions to clients.
• Collaborate with internal teams, including technical experts and estimators, to develop comprehensive proposals.
• Negotiate contracts and pricing agreements with clients, ensuring favorable terms and profitable margins.
• Oversee and evaluate all client activities for the first 4 years of the account.
• Maintain a customer visitation program to ensure customer needs are being met and Moore's is exceeding the customer's expectations.
• Provide exceptional customer service, promptly addressing client inquiries, concerns, and issues to ensure their satisfaction and loyalty.

Qualifications :

• High School Diploma or equivalent.
• Proven track record of success in sales.
• Excellent communication and interpersonal skills, with the ability to build rapport, negotiate, and present ideas effectively.
• Self-motivated and goal-oriented, with a proactive and results-driven approach.
• Strong problem-solving and decision-making abilities, with the capacity to analyze complex situations and develop practical solutions.
• Preferred - Basic knowledge of commercial HVAC / R, plumbing, and electrical systems.
• Ability to use CRM software, sales tracking tools, and Microsoft Office software.
• Valid driver's license and willingness to travel as needed.

We Offer :

• $60,000 - $75,000 base salary + commission
• Vehicle allowance, gas card, company laptop & iPhone
• Health insurance - PPO and HSA plans available
• 401(k) with company match
• Employee Stock Ownership Plan - We are employee owned!
• Annual profit-sharing bonus
• Paid Vacation Time
• Paid Parental Leave
• Paid holidays include New Year's Day, Good Friday, Memorial Day, 4th of July, Labor Day, Thanksgiving, Black Friday, and Christmas.

Drug screen and background checks will be performed. Moore's is an equal opportunity employer.