Job Description
Job Description
current customers. Assist with warehouse tasks as needed.
Areas of responsibilities may include but are not limited to :
- Attract potential customers by answering product and service questions.
- Suggest additional products and services to potential and current customers.
- Manage large amounts of inbound and outbound calls.
- Anticipate customer needs, following up with previous customers to offer reorders or additional services.
- Responsible for product knowledge to answer customer questions.
- Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.
- Develop leads, referrals, and accounts by checking customer’s buying history, suggesting related and new items, and explaining technical features.
- Closing sales and achieving sales targets.
- Create and maintain a database of current and potential customers.
- Assist with administrative tasks and warehouse work as needed.
- Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse / office housekeeping as needed.
- Participate in monthly and / or annual physical inventories.
- Schedule inbound / outbound deliveries, as well as incoming / outgoing inventory.
- Stock, organize, and maintain showroom to maximize sales and maintain inventory.
- Maintain proper project details, documentation, and orders for specific large projects.
Education, Skills, Experience, and Knowledge
- High school diploma / GED or equivalent work experience
- Customer service oriented with strong telephone, computer, and multi-tasking skills
- General knowledge of warehouse operations
- Must be able to operate a forklift and / or pallet jack
- Basic math and computer skills
- Ability to write legibly and communicate clearly with professionalism and courtesy
- Experience with inventory / inside sales and / or demonstrated success working with customers
Work Environment
Office and warehouse / fabrication environment
Physical demands may include but are not limited to :
- High level of sitting, walking, standing, and / or climbing
- Stooping, bending, kneeling, and reaching
- Work outside / inside around machinery with moving parts and vehicles
- Exposure to all seasons of weather, as well as slippery and uneven surfaces
- Must be able to lift a minimum of 30lbs
Travel
None
Exemption Status
Non-exempt
Customer Service Representative
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Are you a people person? Do you love helping other...
Remote Data Entry Clerk - Customer Service Representative
If products or services are provided, you must actually use them. ...
100% Work From Home Union Position- Customer Service/ Sales
This position will work with multiple clients throughout the day providing outstanding service and product knowledge. ...
Customer Service Representative, Full or Part Time
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Sales Representative, Emergency Services
Reporting to the Sales Director, the Emergency Services Sales Representative is responsible for sales and revenue growth from mid-sized and large accounts within assigned territory. The Sales Representative is directly responsible for developing long-term relationships with each Top Tier customers w...
Insurance Agent (Sales, Customer Service)
Sales or customer service experience. Lucrative incentive sales plans, bonuses and sales contests. Ability to build relationships with sales customers. No Cold Calling- We have a high volume of inbound sales leads and walk in traffic. ...
Lead Customer Service Representative
Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Lead Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high...
Customer Service Representative
We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. Customer servic...
Customer Service Representative - Multiple Shifts
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...