Overview The Outside Parts & Service Sales Rep is responsible for growing the parts and service business while continuously identifying and developing new business opportunities through existing accounts and prospective new accounts. Responsibilities
- Establish and maintain strong relationships with new and current customers.
- Introduce new products or services to local trucking, coach, delivery, emergency, and construction fleets.
- Develop and maintain a working knowledge of products and services offered.
- Actively seek and identify new customers through cold calling in the assigned territory.
- Maintain customer contact information and communications utilizing the Company’s CRM.
- Analyze customer needs and determine how company products and services can best be utilized.
- Prioritize and organize sales call activities.
- Review sales activities, opportunities, and objectives with internal departments.
- Timely completion and submission of daily customer visit logs
- Assist with customer parts returns, warranty support, service issues and disputes as needed.
- Attend sales and trade Develop knowledge of market / industry trends as well as competition / competitive products and the potential for new product or service offerings.
- Develop social and networking business relationships with individuals within the industry in order to generate and maintain a positive image for the organization.
- Conduct all business transactions in an ethical manner. Qualifications
- Valid Driver’s License and clean driving record
- Working knowledge of trucks, diesel engines, HD transmission, and driveline preferred
- Good customer service, communication, telephone, and organizational skills
- Self-motivated, dependable, driven individual
- Ability to effectively build relationships with customers and co-workers Education / Experience
- High School Graduate or GED.
- Experience in the heavy-duty truck parts or service industry preferred but not required.
Willing to train the right individual. Computer Skills Proficient in Microsoft Office applications (Word, Excel, Outlook).
Prior experience with Salesforce a plus. Other Requirements Ability to wear Personal Protective Equipment (PPE) as required by the position, location, and / or customer.
Benefits Company provided Medical, Dental, Vision, Paid Vacation and Sick Time, Paid Holidays, Flex Spending account, Life Insurance, Disability Insurance, Employee Assistance Program, 401K with 3% company match.
Compensation Base Salary range is $60,000-75,000, plus Commission, Mileage Reimbursement and Car Allowance .