We seek determined, self-driven individuals with a strong background in customer service, adept at crafting extraordinary customer journeys.
Placing our customers at the forefront has propelled our exponential growth in the past year. We're actively scouting for a solutions-oriented Customer Service Representative to join our client’s team.
The primary objective of this role is to enlighten customers about our products and services, guide them through purchases, and maintain ongoing communication to ensure utmost satisfaction.
We prioritize continual learning and personal development, providing robust support and accountability to uphold your standards and aspirations.
As an integral part of our team, your journey begins with a comprehensive 2-3 week training program covering : Nationally recognized customer service strategies In-depth insights into our products, services, and promotions Detailed instruction on compliance regulations Your day-to-day responsibilities as a Customer Service Representative : Deliver exceptional customer experiences by understanding their needs, fostering open communication, and offering tailored product recommendations.
Engage with customers in residential settings daily, embodying the highest levels of courtesy, professionalism, and empathy.
Process new sales orders, manage account upgrades, and skillfully handle customer complaints to enhance satisfaction. Maintain a comprehensive knowledge base of our offerings and stay updated on industry developments.
Participate in daily training sessions, virtual networking opportunities, and conference calls to enhance customer satisfaction, refine sales techniques, and streamline technical support.
Potentially contribute to onboarding, training, and mentoring new employees based on your achievements and reputation within our organization and among clients.
Skills we seek in a Customer Service Representative : Empathy, patience, and consistency in handling diverse customer needs and personalities.
Adaptability to navigate the dynamic nature of a people-centric role, embracing challenges with flexibility and a positive outlook.
Clear, effective communication to ensure customers fully comprehend our offerings and services. Strong work ethic, distinguishing between efficiency and dedication to providing top-notch service.
Acquiring knowledge to address customer inquiries adequately while being open about areas where further information may be required.
Resilience to accept and learn from negative feedback, contributing to customer satisfaction and organizational growth. Join a company that values customer service, sales, and your personal growth. Apply now! Powered by JazzHR
Recovery Representative/Customer Service
Provides quality customer service to internal/external customers while mitigating risk to the company. ...
Now Hiring - Customer Service Representative
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service...
Customer Service Representative - Funding Operations - Advance Partners
This position provides customer service to the Funding Services client base by preparing weekly funding packets and routine customer service. Partners and helps to lead issue resolutions with clients and or processes, employing high level of problem solving skill and critical thinking Partners with ...
Customer Service Representative
We're proud to serve our community and our first-rate customer service will earn your trust. Martinizing Dry Cleaning is looking for energetic, outgoing Customer Service Reps!. We are locally owned and operated and are seeking motivated employees who can provide customer service at the front counter...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Customer Service Representative
We are offering an opportunity for a Customer Service Representative role based in Rochester, New York, in the Waste, Refuse & Environmental Waste Management industry. This role offers a contract to hire employment opportunity and will involve handling customer inquiries and maintaining customer...
Customer Service Representative - State Farm Agent Team Member
As a Customer Service Representative with the Dominic Agostini Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. Establis...
Bilingual Customer Service Representative III
The Customer Service Representative III is responsible for assisting customers regarding advanced program inquiries and account resolutions in a call center environment. Description & Requirements Maximus is currently hiring for a Bilingual Customer Service Representative III to support our Flo...
Customer Service Representative (Hybrid)
As a Customer Service Representative you'll be at the heart of operations, handling order entries, responding to customer inquiries, and ensuring smooth transactional processes. Hybrid Customer Service Representative . Customer service experience preferred; Experience in a manufacturi...
Bilingual Customer Service Representative - Mandarin/Cantonese (Remote in New York, NY)
ZpO860R6RY Every day, Bilingual Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans. To prepare you for this role, Maximus pr...