FT MEMBER GUIDE - WORK FROM HOME

Firefly Health
Halethorpe, MD, United States
Remote
Full-time
  • Customer Service / Remote - Anywhere in the U.S. / Competitive pay - As a Member Guide you'll : Spearhead member engagement efforts by executing key initiatives like new member onboarding;
  • Facilitate a smoother patient experience by managing historical medical record requests and handling insurance verification;
  • Provide real-time support for patient scheduling; Handle patient relations, particularly focusing on immediate problem resolution and escalation when needed;

Deliver ongoing member services, including phone support, message filtering, and responses; Provide immediate technology support for patients...Hiring Fast >

1 day ago
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