We are seeking an enthusiastic and dynamic individual to join our team as a Retail Sales and Promotions Customer Service Representative.
In this role, you will play a vital role in building and maintaining strong relationships with our clients in the retail industry, ensuring their marketing and promotional needs are met with excellence.
Key Responsibilities :
1. Client Relationship Management :
- Cultivate and maintain positive, long-lasting relationships with our retail clients.
- Act as the primary point of contact for client inquiries and concerns, ensuring timely and effective communication.
- Gain an in-depth understanding of each client's unique needs and goals.
2. Retail Sales and Promotions Expertise :
- Execute retail marketing and promotions in big box retailers for assigned clientele
- Stay up-to-date with the latest trends and strategies in retail marketing and promotions.
- Provide expert guidance to clients on developing effective marketing and promotional campaigns tailored to their specific needs.
3. Solution Development :
- Collaborate with our internal teams to develop tailored marketing and promotional solutions that meet client objectives.
- Present innovative ideas and strategies to clients, demonstrating a deep understanding of their business.
4. Campaign Management :
- Oversee the execution of retail marketing and promotional campaigns, ensuring success and building relationships with key personnel at retail locations
- Monitor campaign performance and make data-driven recommendations for improvements.
5. Reporting and Analysis :
- Provide clients with regular reports and insights on the performance of their marketing and promotional activities.
- Analyze data to identify areas of improvement and opportunities for growth.
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