Summary
Job title : Inside Sales Representative
Job ID : 202411240003
Department : Collinsville - FES
Location : IL-Collinsville
Description
Summary :
The Inside Sales Representative position is responsible for maintaining current customer satisfaction with service and sales, and generate new sales / business thru sales initiatives and goals.
Provide professional services with product knowledge, problem solving, and order enhancement.
Reports to : Inside Sales Manager
Minimum Qualifications :
COMPETENCIES
- Communication Proficiency
- Customer / Vendor Focus
- Personal Effectiveness / Credibility
- Technical Capacity
- Teamwork
- Detail-oriented
- Flexibility
Preferred Qualifications :
- Bachelor's degree in a technical or business discipline, preferred
- OR equivalent years' experience with Eclipse business software
- Two years' industry specific experience, preferred
Working Conditions :
This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls;
reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Supervisory Responsibilities : No
Essential Job Functions :
- Provides outstanding customer service to all current and potential customers, mainly via telephone and internet
- Writes orders with accuracy and in accordance to all sales policies and procedures
- Maintain current customer base
- Meet established monthly sales goals
- Communicates and cooperates with outside sales force and / or other departments for all Frost pertinent activities
- Communicate process improvement ideas
- Timely follow-up on all customer orders, quotes, and materials
- Maintains up-to-date awareness with new and existing products and services
CED is an Equal Opportunity Employer - Disability Veteran
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