Search jobs > Roanoke, VA > Customer service representative
Our local GEICO agency, Valley View Insurance, LLC, is seeking a hardworking, dedicated and experienced customer service professional.
Your contribution will be vital in helping us grow and retain clients who entrust us with their auto, home, and other personal lines needs.
You will often be the first contact as this position is for our front counter desk location. A property and casualty license is preferred, however, we will consider unlicensed and training will be provided to obtain state license.
A 90 day probationary period will apply.
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Dental Insurance
Vision Insurance
Life Insurance
Health Insurance
Disability Insurance
Mon-Fri Schedule
Retirement Plan
Responsibilities
Provide first class service to our customers seeking change to their personal policies.
Primary duties to include : Answering billing questions and taking payment
Processing endorsements
Emailing ID cards and proof of coverage
Identify cross-selling opportunities
Mailing post cards and letters
Placing warm phone calls to schedule appointments
Additional duties as assigned
Requirement
Must be intuitive, resourceful, and possess a willingness to learn and be coached
Possess an upbeat, positive and enthusiastic attitude
Be a self-starter with a sense of urgency
Must have ability to multi-task and work well independently as well as with a team
Possess problem-solving abilities
Priority given to Property and Casualty licensed applicants
Must pass background check prior to employment offer
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