Support Engineer

VirtualVocations
Alpharetta, Georgia, United States
Full-time
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A company is looking for a Support Engineer to enhance customer support for Trello.Key ResponsibilitiesContribute to improving support through new tools and methodsDevelop relationships with Product, Design, and Engineering teamsEngage customers via multiple channels and resolve technical issuesRequired Qualifications3-6 years of customer or technical support experienceBasic understanding of HTML, CSS, and JavaScriptFamiliarity with browser developer tools for troubleshootingExperience with Enterprise-grade SAML configuration and troubleshootingSome knowledge of Trello and a willingness to learn more

14 days ago
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