Clinical Specialist

About Proprio :

Proprio advances surgery through a proprietary platform that synthesizes artificial intelligence, computer vision, and augmented reality.

Proprio’s flagship Paradigm system is an advanced surgical navigation system that can provide critical information unifying pre-operative imaging and planning with intraoperative performance data.

This singular longitudinal data set can deliver significant value to the entire surgical ecosystem.

At Proprio, you will enjoy the ability to influence our company as we grow, work across multiple domains, and have a voice in developing our culture.

We value diversity in all forms and have at our core a strong sense of ethics and what it means to be a company actively pursuing social good.

Our team works closely with leading medical and research institutions and has a deep background in neurosurgery, medical devices, entrepreneurship, robotics, and computer vision.

The primary focus of the Clinical Specialist role within Proprio’s Sales & Marketing Team is to be an OR technician at hospitals for our advanced surgical navigation system, Paradigm.

This role has no supervisory responsibilities.

Responsibilities :

• Utilize technical expertise and clinical knowledge to support spinal navigation procedures in new and existing accounts (hospitals).
• Ensure appropriate instrumentation and equipment is prepared and available to support scheduled surgeries.
• Provide technical support to the surgical team throughout a surgical procedure.
• Work with radiology department to ensure proper preoperative scans are available and execute segmentation of the patient scans in advance of each surgery.
• Liaise with internal support teams to coordinate access for scheduled and emergent product maintenance.
• Liaise with Sales & Marketing and hospital team to coordinate case activities.
• Work closely with internal stakeholders to provide information on clinical product functionality and coordinate feedback to inform ongoing product development efforts and medical education training programs.
• Work closely with Marketing and Sales teams to train hospital and surgical staff on proper use of Proprio products.
• Attend meetings, trade shows, and medical education programs to support Proprio sales and marketing initiatives.
• Maintain proper credentials for hospital access at all accounts.
• Support marketing in development and execution of Deployment Playbook to ensure on-time activation of new accounts.
• Become a super user of Salesforce.com to ensure transparent communication at accounts.

Minimum Qualifications :

• B.S. in science, technology, engineering, mathematics Clinical Engineering, Nursing, or related healthcare field.
• 2 -5 years minimum experience in a clinical support role with a medical device company or hospital.
• Ability to work and communicate effectively within a high stress operating room environment
• Excellent communicator, detailed oriented, comfortable with independent decision making, reliable, and works well on teams.
• Proficient in gmail, google calendar, and Microsoft Office (outlook, office, excel, and powerpoint).
• Must be able to travel to / from hospital facility 5 days per week.
• Must be able to travel to conferences 4-6x / year.
• Based in Raleigh-Durham, North Carolina (Area).
• Ability to work and communicate effectively within a high stress operating room environment
• Proficient in communication and scheduling software packages (i.e. Microsoft Office).
• Detail oriented and comfortable with independent decision making.
• Must be able to travel to / from hospital facility 5 days per week.
• Must be able to travel to conferences 4-6x / year.
• Based in Raleigh-Durham, North Carolina.

Preferred Qualifications :

• Nursing or clinical background.
• Knowledge of spinal surgical procedures, anatomy, and medical terminology.

Physical Requirements :

• Ability to sit and stand for extended periods while working at a computer.
• Occasional lifting of equipment or supplies weighing up to 25-35 pounds.
• Ability to communicate effectively in person, over the phone, and through electronic means.
• Manual dexterity to operate computers and other office equipment.
• Ability to travel to different locations as needed for meetings or project requirements.

Proprio offers its employees a generous range of compensation and benefits :

Salary Range : $70,000 - $90,000 : Our compensation philosophy is to bring people into new roles in the range of the mid-point of that role.

Factors considered for pay include the level of skill, experience, training, external market factors, and internal equity.

• Generous, early-stage stock options.
• Unlimited PTO (Paid Time Off) and paid sick leave.
• Paid family and medical leave, plus paid parental leave.
• 10 paid holidays.
• Fully covered medical, dental and vision benefits for employees, and 50% of spouse / domestic partner and dependent premiums.
• Life and long-term disability coverage.
• Employee assistance program.
• Commuter and health benefits.
• Company sponsored matching 401(k).

The job description is representative of typical duties and responsibilities for the position and is not all-inclusive. Other duties and responsibilities may be assigned in accordance with business needs.

A background check will be conducted after a conditional offer of employment is extended.

Proprio Vision is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status under applicable law.

We encourage applications from individuals of all backgrounds and experiences.