Bilingual Senior Customer Service Representative

VirtualVocations
Saint Petersburg, Florida, United States
Full-time
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A company is looking for a Bilingual (English / Spanish) Senior Customer Service Representative for a national remote position.

Key ResponsibilitiesAnswer high volume calls from patients regarding billing and payment inquiriesResearch and resolve complex billing issues and customer complaintsMaintain compliance with all regulations and document escalated patient correspondenceRequired QualificationsHigh School Diploma or GED2+ years of customer service or healthcare-related experienceBilingual fluency in English and SpanishAbility to work flexible hours, including training and shift schedulesFamiliarity with computer systems and ability to learn new software

2 days ago
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