Operations/Event Management coordinator

Overview Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing.

Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens.

Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part-time work that fits your lifestyle-ideal for students, retirees, or anyone seeking a dynamic job.

We offer job opportunities in event staff, security, and operations. Ready to make your mark in the event industry? Allied Universal® is hiring a Event Operations Manager.

In partnership with Branch and functional leadership, the Event Operations Manager is responsible for the day-to-day operations of administrative functions at a such as invoicing, scheduling, client relations, event management, compliance, and interviewing / selection for a dedicated client(s) for which the Event Operations Manager is responsible.

implement and improve detailed tracking staff and their completed training and certifications; develop and implement staffing plans to ensure physical security workforce is prepared for emergency operations as well as long-term growth of the workforce

• Act in an Event Management oversight capacity to ensure effectiveness of event staff to ensure they are meeting vendor and client expectations;
• develop and implement quality assurance programs; In partnership with Hiring Specialist and Recruiting team, maintain active involvement in the recruitment, interviewing, selecting, and training of new employees;

participate in the completion of performance appraisals, handling employee grievances or complaints and disciplining employees after consultation with the Branch Manager / General Manager

Establish and maintain an onsite inventory of critical supplies in collaboration with the site team to include but not limited to emergency medical provisions, emergency rations, flashlights, batteries, inclement weather clothing, etc.

Make independent decisions when assigning personnel to work schedules to match competencies to the specific post while balancing officer utilization to reduce non-billable overtime to meet specified business goals

Selection and placement of direct reports, delegate / direct work assignments and priorities, implement performance improvement and career development plans

Allotment of open work shifts to maximize event staff utilization and reduce non-billable expenses

Make productivity and cost reduction recommendations to management

Act as back up for Scheduling by creating, modifying, and managing, event schedules in ABI to ensure adequate coverage at all times.

Follow all company policies regarding timekeeping procedures, meal, and rest period breaks (where applicable), ensuring signatures and acknowledgements are properly documented (where applicable), and conducting weekly audits of timekeeping records to ensure accuracy

Conduct disciplinary and counseling sessions with staff as needed in a proactive and professional manner in partnership with Human Resources as needed;

ensure all such issues are documented according to company standards, and that all issues receive proper follow up for resolution

Ensure a smooth-running operation by enforcing event specific policies and procedures through proper communication and training;

may utilize field training staff to assist in executing event / site training Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment

Prior work experience as a team leader, preferably in event, customer, or protective services industry

Proven ability to influence key business partners

Strong organization and planning skill with the ability to work in and define ambiguity / gray areas

Advanced computer skills and proficiency

Strong inter-personal and networking skills with a strong ability to work in a team environment

Able to speak clearly, give direction, and provide guidance to employees and security staff during emergencies

Planning and organizing

Proficiency with Microsoft Office and / or Google Applications

Able to compile, sort, and interpret data

Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field

Bachelor's degree in protective service, business, or related field

Previous verifiable event security experience

Previous verifiable private / corporate security experience

Medical, dental, vision, basic life, AD&D, and disability insurance

Eight paid holidays annually, five sick days, and four personal days

All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and / or employment process, please contact our local Human Resources department.

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