Company Overview
Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation.
Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6 / 5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture.
Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us.
Find a job you’ll love today!
Job Responsibilities :
- Answer inbound calls from individuals who are interested in learning more about our Healthcare programs
- Actively listen to their needs and develop the best solution to fit their physical, financial and emotional needs
- Educate our members on their options and how these changes can improve their lives and their health
- Maintain the highest level of service by meeting and exceeding quality standards on every call
- Ability to connect and empathize with people in such a way that your ultimate desire is to help them find solutions to their struggles
- Ability to actively listen and recognize areas that need further examination, so that you can provide the best possible solution
- Ability to multi-task so that you can access all of the necessary information to provide an accurate and detailed recommendation
- Ability to clearly explain the solution you have customized for the member so that they fully understand their coverage and costs
- Ability to close the sale
- Once you have developed the ultimate solution, that meets all of your member’s needs, finish the call by closing the sale and getting them enrolled
Qualifications :
- Bilingual (Vietnamese / English) required
- Licensed to sell Health Insurance in your current state of residence
- Strong detail orientation and excellent communication / listening skills
- Strong computer skills that help you to efficiently maneuver through multiple applications simultaneously
- Assessments will be required
- Demonstrated passion for excellence with respect to treating and caring for customers, especially senior citizens
- Strong decision making and analytical abilities
- Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime
- Highly developed sense of integrity and commitment to customer satisfaction
- Minimum of 6 months experience in a work environment where you are developing and / or closing sales
- High school diploma or GED is required
- Authorized to work in the United States
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
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