Experienced Service Writer Job at Universal Mitsubishi in Claremont

Join the Drive at Claremont Mazda!

Experienced Service Writer Wanted

Are you a service superstar who loves fast-paced days, happy customers, and a thriving shop? Claremont Mazda is looking for an experienced, results-driven Service Writer to help us keep our guests on the road and smiling.

This is not an entry-level position. We need a professional with a proven track record of strong customer satisfaction scores, solid sales performance, and the ability to back it all up with real numbers.

Why You’ll Love It Here

Competitive pay + performance bonuses – your hard work shows up in your paycheck.

Full benefits including health, dental, and vision coverage.

Mazda factory training to keep you sharp and ahead of the curve.

A modern, buzzing service drive where your skills make an immediate impact.

What You’ll Do

Be the face of the service lane. Greet customers with energy, listen to their concerns, and create clear, accurate repair orders.

Drive revenue & satisfaction. Present maintenance plans and additional services with confidence—helping customers protect their vehicles while meeting department goals.

Communicate like a pro. Keep customers updated, coordinate with techs and parts, and ensure jobs are done right the first time.

Own the details. Maintain precise records, warranty info, and performance stats to keep everything running smoothly.

What You Bring

2+ years as a service advisor / writer (Mazda or other import brand experience is a plus).

Documented success : high CSI scores, strong upsell percentages, or other measurable stats.

Deep knowledge of automotive service processes and warranty procedures.

A positive, high-energy personality and the organizational chops to match.

Valid driver’s license and clean record.

Ability to pass a background check and drug screening.

Ready to put your skills in the fast lane?

Send your résumé and performance stats

Claremont Mazda is an equal opportunity employer.

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