Senior Group Sales Manager

Job Description

Primary Purpose :

Increase your chances of an interview by reading the following overview of this role before making an application.

The primary purpose of the Group Sales Manager position is the generation of revenue through direct sales activities based on their assigned market segment / segments for the hotel.

Work Performed :

The Sales Manager will be tasked with the following duties, responsibilities, and assignments :

• Solicit, negotiate and confirm new and repeat business through various efforts to maximize revenues to meet / exceed individual revenue goals.
• Prepare and execute sales contracts, to ensure quality product delivery and customer satisfaction.
• Coordinate details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc.
• Develop and complete monthly plan documenting measurable goals and action plans to ensure success.
• Identify potential customers, accounts and markets, develop new business, and cultivate existing relationships using various sales activities to achieve the assigned revenue goal.
• Strong ability to navigate through the sales process including qualifying, negotiating, overcoming objections, closing group leads.
• Review, evaluate and execute sales contracts with customers.
• Develop and maintain an electronic file and trace system to ensure all sales call activity is defined, traced, and updated in an organized manner.
• Develop strong relationships and work effectively with the Hyatt Sales Force, Member CVB's and other key stakeholders.

Job Requirements

Qualifications :

Required Prior Experience :

3 plus years of brand name hotel experience in Group Sales, Banquet, Hotel Sales, Marketing.

Education :

College Degree preferred, or 2+ years of college or 3+ years in a sales & marketing position.

Required Technology :

Proficient in Microsoft Office suite, Hotel Sales and Revenue Management Software, Opera PMS and other various technology platforms.

Physical :

8+ hours sitting at a desk and computer.

Other :

Excellent written and oral communication skills, and organizational and time management skills, ability to thrive and succeed in a fast-paced environment.

Some travel may be required. Collaborator with integrity.

Competencies :

• Knowledgeable about how organizations work; knows how to get things done both through formal and informal channels; understands the origin and reasoning behind key policies, practices, and procedures;
• understands the cultures of organizations. Can negotiate skillfully with both internal and external groups; can settle differences with minimum effort;

can win concessions without adversely affecting relationships, can be both direct and assertive, as well as diplomatic; gains client trust quickly, strong relationship extension and a good sense of emotional intelligence.

EOE, including disability / vets

Job Details

Mid-level

Full-time

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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