A company is looking for a Service Desk Analyst - Remote / Hybrid.Key Responsibilities : Respond to incoming tickets, document information, and resolve or escalate issuesProvide accurate solutions to customers, prioritize and escalate when necessaryMaintain current knowledge of relevant products and support policies to provide accurate solutionsRequired Qualifications : Bachelor's degree or equivalent work-related experience2-4 years of directly related experience in service desk / technical support6 months or more using database tools and / or Visual StudioBroad range of knowledge in enterprise technologies such as cloud, network, desktop, server, database, mobile devices & tabletsExperience using BitBucket, GitHub, or other repositories
Remote Service Desk Analyst
A company is looking for a Service Desk Analyst - Remote/Hybrid. Key Responsibilities:Respond to incoming tickets, document information, and resolve or escalate issuesProvide accurate solutions to customers, prioritize and escalate when necessaryMaintain current knowledge of relevant products and su...
Senior Director, Analyst - Security Services Emerging Technology and Trends (Remote: NA OR Europe)
Managed services are usually designed to be longer-term (specifically, nine to 12 months or longer), ongoing, "steady state" services, and they typically cover a broader scope of responsibilities when compared to consulting or professional services. During a research project, you will work closely w...
Day Shift Service Desk Supervisor - Remote
A company is looking for a Day Shift Service Desk Supervisor - RemoteKey Responsibilities:Provide oversight, development, and coaching to service desk personnelResolve complex user incidents and questions as an internal escalation pointIdentify and implement improvements in service and staffRequired...
Senior Service Desk Analyst
Service Desk Technician to support the help desk of a large manufacturing & engineering firm in Duluth Georgia. Senior Service Desk Technician | Duluth GA | Hybrid | Up to $70,000. Responds to standard requests for service by providing information to enable fulfillment. Manage IT inventory, licenses...
Service Desk Analyst
A company is looking for a Service Desk Analyst to serve as the first point of contact for IT-related requests. Key Responsibilities:Respond to tickets and phone calls, ensuring adherence to Service Level AgreementsDocument troubleshooting activities in a centralized ticketing systemProvide remote t...
Cortavo Service Desk Analyst
The Service Desk Analyst will spend the majority of their day performing remote support and composing knowledge base articles, while working from our Marietta, GA location. Assist Cortavo end users with various desktop support related questions, such as setting up Outlook, OneDrive, access via Remot...
Cyber Risk Analyst - Remote
We are actively hiring for a Cyber Risk Analyst - Remote! Join us and support CSAA IG in achieving our goals. BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging. ...
Insurance Product Analyst IV - Remote
We are actively hiring for an Insurance Product Analyst IV– Remote. Lead analyst community: advocate for analysts, provide guidance and mentorship, cultivate team building, and lead the team through budgeting/planning and strategic ad hoc analysis. As an Insurance Product Analyst IV, you will be a s...
Actuarial Insurance Analyst IV - Remote
We are actively hiring for an Actuarial Analyst IV – Remote. As an Actuarial Analyst IV you will research and develop new methods for insurance rating. Provides training to Actuarial Analysts. BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging. ...
Technical Support Specialist
A company is looking for a Technical Support Specialist. ...