Talent.com
Lead Service Technician
Lead Service TechnicianHighland Electric Fleets • Chicago, IL, US
Lead Service Technician

Lead Service Technician

Highland Electric Fleets • Chicago, IL, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Overview

Lead Service Technician role at Highland Electric Fleets

Highland Electric Fleets' electrification-as-a-service (EaaS) model aims to make electric school buses and other clean heavy duty vehicles attainable for every district across the US and Canada. Our turnkey solution tackles financing, vehicle procurement, infrastructure upgrade and maintenance to create a reliable and affordable fleet for our customers.

We are looking for candidates that want to help support this mission.

What You Can Expect From Highland

  • Competitive base salary and 10% performance-based bonus program
  • Mobile Maintenance Work Vehicle provided
  • Monthly cell phone and internet reimbursement of $130
  • 100% Health, Vision, and Dental coverage for employees & their dependents
  • 3 weeks accrued Paid Time Off and 5 Sick Days per year
  • 401(k) program and company match
  • Paid CDL and ASE pathing
  • A supportive, highly collaborative, team-oriented environment

Summary

The Lead Service Technician is enthusiastic about EVs and a self-starter who will work closely with customers and Field Service Technicians to ensure that Highland's electric vehicles and charging stations are working properly and that buses can get students to where they need to be. Responsibilities include team oversight and escalation support to technician staff performing original equipment manufacturer-approved testing, repairs, and troubleshooting customer issues. Highland will provide the relevant training to repair all local equipment including basic electric vehicle functions, Level 2 EV chargers to DC Fast Chargers, and communications equipment.

Key Responsibilities

  • Apply maintenance KPI metric reporting such as PM compliance, Labor Utilization, and CPMs to drive overall uptime and reduce operational cost
  • Represent the company at customer locations with the highest standards of professional conduct
  • Coordinate, manage and serve as first escalation point for technician staff
  • Provide repair and maintenance assistance to junior technician staff
  • Retain a clean and safe work environment and bring any unsafe practices or conditions to management
  • Diagnose malfunctions and perform electric vehicle and charger repairs (e.g. adjust / test steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, etc.) and related assigned duties within qualification level, in accordance with all relevant Federal, State / Provincial and local guidelines and requirements. Test-drives vehicles to ensure repair resolved
  • Maintain detailed and timely documentation for troubleshooting and repairs, records time and materials used for each assignment in asset management platform
  • Assist in managing external support vendors to follow up and document repairs being made to Highland's assets
  • Perform road calls and on-the-road repairs as assigned
  • Undergo electric vehicle and charger OEM and internal trainings
  • Oversees inventory within a given area or responsibility including both stationary and mobile inventory sites hosted by Field Service Technician I's
  • Duties as assigned
  • Desired Qualifications

  • Minimum of 5+ years Electrician, Electric Vehicle, or Medium / Heavy duty truck Fleet repair experience
  • 2 years Supervisory or Lead experience, preferably in a multisite environment
  • Advanced Diagnostic, Electrical, and AC skills required
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Natural initiative to work autonomously
  • Independent problem solving skills
  • Ability to manage, lead and support technician staff
  • Effective written and verbal communication skills with customers, team members and department leadership
  • Possess the recommended tools for a Medium Duty technician as well as electrical diagnostics tooling
  • Flexibility to work bus depot hours (early morning to afternoon) and weekends (when on scheduled shift)
  • Clean Driving Record is required
  • Requirements within 12 months of employment : Commercial Driver's License Required / Minimum 3 ASE certifications required (bonus compensation available if greater) / Minimum of 4 OEM Certifications required (bonus compensation available if greater)
  • Knowledge of MS Suite products
  • Compensation : $100,000 - $120,000 a year

    EEO Notice : Highland Electric Fleets provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Highland Electric Fleets complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Lead Service Technician • Chicago, IL, US

    Job_description.internal_linking.related_jobs
    Senior Lead Technician

    Senior Lead Technician

    Paul Davis Restoration • Lake Forest, IL, US
    serp_jobs.job_card.full_time
    What Does a Mitigation Technician with Paul Davis Do?.Serve others within your community in their time of need.Make a difference for others that have had a disaster strike their property.Work hard ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Lead Generation Specialist

    Lead Generation Specialist

    Restoration Builders, Inc. • Oak Brook, IL, US
    serp_jobs.job_card.full_time
    Position Description : Lead Generation Specialist Where Opportunity Knocks!.Unlock Your Potential with Restoration Builders, Inc. Are you ready to embark on a rewarding career journey with Restoratio...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Lead Technician

    Lead Technician

    Rainbow International Restoration • Skokie, IL, US
    serp_jobs.job_card.full_time
    Contribution to health insurance.Rainbow International of Chicago North Shore is a rapidly growing full-service restoration company, looking to grow our dynamic team. For the lead technician role, a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Lead Technician

    Lead Technician

    IICRC • Skokie, IL, US
    serp_jobs.job_card.full_time
    Job Opportunity At Rainbow International Of Chicago North Shore.Contribution to health insurance.Rainbow International of Chicago North Shore is a rapidly growing full-service restoration company, ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Field Service Technician I

    Field Service Technician I

    Leidos Inc • Chicago, IL, United States
    serp_jobs.job_card.full_time
    Security Enterprise Solutions (SES) Operation.Leidos' comprehensive suite of fully-integrated security solutions for aviation, ports, borders, and critical infrastructure customers around the world...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Regional Service Technician

    Regional Service Technician

    ZipRecruiter • Chicago, IL, US
    serp_jobs.job_card.full_time
    About O'Hara's Son Roofing Company.Headquartered in Chicago, IL, our team of 100+ employees is dedicated to providing quality work with a strong focus on safety and communication.As of 2025, OSR ra...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Lead Appliance Repair Technician

    Lead Appliance Repair Technician

    Mr. Appliance • ORLAND PARK, IL, US
    serp_jobs.job_card.full_time
    Are you the technician others call when they are stuck? Do you get excited when teaching your knowledge of appliances to other technicians? Do you enjoy helping others and teaching your craft? Woul...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Service Technician

    Service Technician

    Wash LaundrySystems • Chicago, IL, US
    serp_jobs.job_card.full_time
    WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. We strive to build a sense of purpose ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Service Technician for Maintenance & Repair - On Call or as Needed

    Service Technician for Maintenance & Repair - On Call or as Needed

    National Water Services • Chicago, IL, US
    serp_jobs.job_card.full_time
    Service Technician for Maintenance & Repair - On Call or as Needed.In 1991, we embarked on a quest to provide the best drinking water possible. The response to our first FreshPure Waters system ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Insulation Technician / Crew Leader

    Insulation Technician / Crew Leader

    IICRC • Lake Bluff, IL, US
    serp_jobs.job_card.full_time
    Join Our CallUSFirst Team as a Skilled Technician / Crew Leader.Are you seeking growth and development opportunities? Passionate about helping others and solving problems? Looking for a supportive te...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Field Service Technician

    Field Service Technician

    SERVPRO - Frankfort • New Lenox, IL, US
    serp_jobs.job_card.full_time
    Servpro provides best-in-class on-site cleanup and restoration service to customers that have experienced damage in their home or business. Our Field Service Technician are always organized, calm, a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Service Technician Level II

    Service Technician Level II

    GEA Process Engineering • Romeoville, IL, US
    serp_jobs.job_card.full_time
    This role combines technical expertise in dairy equipment service with customer relationship management and dealer support. Ideal candidates are self-motivated technicians with strong troubleshootin...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Field Service Technician

    Field Service Technician

    HOBBS OVERHEAD DOORS • Alsip, IL, US
    serp_jobs.job_card.full_time
    We are seeking a Field Service Technician to join our team at Hobbs Dock and Doors Alsip, IL.As a leader in the industry, we are dedicated to providing top-notch service to our clients, and we are ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Field Service Technician

    Field Service Technician

    Equipment International • Morton Grove, IL, US
    serp_jobs.job_card.full_time
    Join our dynamic team as a Field Service Technician in the industrial laundry sector, where innovation meets expertise! At our company, we don't just repair and install washers and dryers; we speci...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Service Technician Specialist

    Service Technician Specialist

    Husky Injection Molding Systems • Chicago, IL, US
    serp_jobs.job_card.full_time
    Husky TechnologiesTM, a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values, is seeking people with inspi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    WellBeing Service Technician

    WellBeing Service Technician

    Rochester Midland Corporation • Chicago, IL, US
    serp_jobs.job_card.part_time
    This is a part-time, entry-level position based in Downers Grove, IL, with a pay range of $18.The role involves providing wellbeing services, with an uploaded scope of work attached.The expected wo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Lead Technician

    Lead Technician

    Voda Cleaning & Restoration • Munster, IN, US
    serp_jobs.job_card.full_time
    Join a growing team | build a career | make an impact.Are you experienced in carpet cleaning or water restoration (13 years)? Do you take pride in working hard, learning fast, and being part of som...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Service Technician I

    Service Technician I

    BH Management • Schaumburg, IL, US
    serp_jobs.job_card.full_time
    Position : Service Technician I.Location : 305 Cambia Dr, Schaumburg, IL 60193.Property : The Grove At Schaumburg .BH is a people-first multifamily owner and operator that grew from a small start...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new