On-Boarding, Training & Development Program Manager, DCC Communities

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running.

We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AMER Data Center Capacity Delivery (DCCD) is seeking an innovative and analytical Onboarding, Training & Development (OT&D) Program Manager will be responsible for shaping the onboarding, training, and career development of the AMER Construction Team.

The ideal candidate should be able to work in a cross functional, fast-paced environment; has program management and communication skills.

As the AMER Construction OT&D Program Manager, you will be responsible for creation and execution of an aggressive roadmap that will support all of AMER regions.

Successful candidates are collaborators who work closely with cross functional teams to effectively prioritize and deploy training programs based on customer and business need.

The role demands thought clarity, dynamic cross-functional partnership, and strategic thinking to innovate on behalf of our customers.

Key job responsibilities

• Develop curriculum to support onboarding of new employees, and development of tenured employees
• Manages relationship with stakeholders to understand training needs
• Conducts data analysis deep dive to measure training impact
• Works backwards demonstrates planning capability to execute on deliverables (manages stakeholders, and coordinates details).
• Writes narratives to communicate changes to training mental model

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations :

Bellevue, WA, USA Seattle, WA, USA

BASIC QUALIFICATIONS

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

PREFERRED QUALIFICATIONS

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
30+ days ago