Risk Manager, Retail Risk (Hybrid)

Responsibilities

As a Manager-level risk advisor, you will :

Advise and consult with risk and business teams to help develop well-designed products, processes, and supporting technologies

Establish and maintain positive working relationships with product owners, process managers,pliance advisors, legal counsel, auditors, and other risk associates

Manage multiple tasks to meet deadlines, independently and with team collaboration

Oversee risk event remediation impacting customers stemming from process breakdowns or other problems, helping develop permanent corrective actions

Work across the division to execute the first line risk assessments, and assist with establishing risk mitigation plans

Deliver on our well-managed agenda by facilitating various risk assessments, and consulting on effective challenge

Review, analyze, assess risk, document effective controls to cover gaps enhancing the control suite effectiveness (CSE)

Other risk efforts, including but not limited to : Audit / Exams support, Control Testing, Executive Reporting, RMAP coverage, PSP management and renewal / certification, hosting Office Hours with Legal andpliance, and support the Business on everyday Risk Management areas

Successful Risk Managers in our culture are :

Innovative, adaptive, and inclusive

Exceptional verbal and writtenmunicators

Creative, outside-the-box thinkers who have a customer-backed problem-solving approach

Able to assist on multiple work streams and tasks simultaneously

Collaborative, team players with the ability to navigate organizations

Passionate about continuously learning

Able to blend strategic and tactical thinking and creative and analytical reasoning

Able to proactively identify themes and apply learnings in highly ambiguous contexts

Basic Qualifications

High School diploma, GED, or equivalent certification

At least 3 years of experience in retail or direct banking process management, risk management, product management, or operations

Preferred Qualifications

Bachelor’s Degree

5+ years of experience in risk management, financial services, technology, or product management

Professional certifications (such as Business Process Management certification, Lean or Green Belt Certification CFE, CRM, CIA)

This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting.

Monday and Fridays are enterprise- wide virtual work days. Tuesday, Wednesday and Thursdayare in-person days for associates to spend time together working in our beautifully-designed team areas.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers aprehensive,petitive, and inclusive set of health, financial and other benefits that support your total well-being.

Learn more at the. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employermitted to diversity and inclusion in the workplace.

All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

• Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law;
• San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act;

and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an amodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at .

All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable amodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job ID 1421237624