Director of Supplier Quality

Come join the Tillamook Team where our philosophy is Do Right By Every Bite. As an independent farmer-owned cooperative, we have been guided by good, honest values since 1909.

We believe in putting quality over profit, natural over artificial, and that hard work can never be outsmarted. We’re taking a stand for real food, because everyone deserves better.

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About you :

What does real food mean to you? Is your favorite dish a cheesy casserole? Perhaps a decadent and indulgent ice cream? Either way, your identification with food is important to us.

People who fit well here at Tillamook have a commitment to quality in everything they do. Our team members understand our vision, contribute to our mission, thrive on innovative thinking, hard work and good, honest values.

About us :

Our team members understand our vision, contribute to our mission, thrive on innovative thinking, hard work and good, honest values.

We live by these shared values : We are Good Stewards, We believe in Uncompromising Quality, We work as One Team, We Play to Win, and We Genuinely Care for each other.

What you will do :

The Director of Supplier Quality will be responsible for overseeing the quality of all suppliers and ensuring that materials and products meet the company’s standards and regulatory requirements.

This role involves proactively developing and maintaining a supplier quality management system, conducting audits, and leading continuous improvement initiatives.

Here’s a day in the life :

• Develop and implement a comprehensive supplier quality management system.
• Conduct regular supplier audits to ensure compliance with food safety standards and regulatory requirements.
• Work closely with suppliers to develop and improve quality systems and processes.
• Lead cross-functional teams to address supplier-related quality issues and drive root cause analysis and corrective actions.
• Establish and maintain strong relationships with suppliers to ensure a consistent supply of high-quality materials.
• Collaborate with internal stakeholders, including procurement, manufacturing, and R&D, to align quality standards and expectations.
• Monitor and report on supplier performance metrics, identifying trends and areas for improvement.
• Ensure that all supplier quality-related documentation is accurate and up-to-date.
• Provide leadership and direction to the supplier quality team, including hiring, training, and performance management.

Knowledge, skills, and abilities :

• Bachelor’s degree in Food Science, Microbiology, Chemistry, or a related field.
• Minimum of 7 years of experience in quality assurance within a food manufacturing environment.
• Strong knowledge of food safety regulations (e.g., FDA, USDA, HACCP, SQF, BRC).
• Proven experience in conducting supplier audits and managing supplier quality programs.
• Excellent communication and interpersonal skills, with the ability to work collaboratively and effectively with all levels of the organization.
• Strong analytical and problem-solving skills, with a focus on continuous improvement.
• Ability to travel as needed to conduct supplier audits and assessments.
• Certification in Quality Auditing (e.g., CQA) or Quality Engineering (e.g., CQE).
• Demonstrated experience with Lean Six Sigma or other continuous improvement methodologies.
• Strong project management skills and experience leading cross-functional teams.

Industry leading benefit and reward programs :

We offer outstanding benefits to our employees. For more information, please visit the careers page : www.tillamook.com / careers.

We are committed to creating a diverse culture and inclusive conditions where all employees are heard, valued and feel a sense of belonging.

We rely on different perspectives, thoughts, backgrounds and cultures to inform our work, to help us be better as a brand and as an employer and to fuel our success.

We are seeking talent from a wide range of diversity, perspectives, and backgrounds to join our exceptional organization and help us build our future.

Tillamook County Creamery Association (TCCA) is a Drug-Free Workplace.

TCCA prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability status (including those related to pregnancy and childbirth), protected veteran status, membership / non-membership in a labor organization, or any other characteristic protected by law.

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