Ciena - Technical Sales Development Program

Ciena - Technical Sales Development Program

Apply to locations : Atlanta

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Time Type : Full time

Posted on : Posted 4 Days Ago

Job Requisition ID : R026056

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging.

We’re a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact.

Why Ciena?

Ciena is a $4.39B powerhouse, employing 8,500+ high performers globally and ranked #1 in North American Data Center Interconnect, Metro Optical Networking, Carrier Ethernet and Submarine Ultra Long Haul sales.

We have delivered some of the very first Software Defined Networking (SDN), Network Function Virtualization (NFV) solutions, and power networks for some of the world’s largest companies.

We’re at the cutting edge of technological innovation, but we credit our success to the people behind that advancement. This is why our teams enjoy flexible paid time off, professional development resources, mental and physical well-being support, as well as volunteer programs to effect positive change in our communities.

How You Will Contribute

Our comprehensive, 24-month, Atlanta, GA based Technical Sales Development Program (TSDP) will prepare you for a successful career in technical sales as an Account Manager (AM) or in sales engineering as a Sales Engineer (SE).

An Account Manager (AM) has a relentless drive to achieve results and is pivotal to Ciena’s success. They are trusted partners and strategic thinkers with exceptional communication and negotiation skills.

An AM focuses on strengthening connections with current customers and identifying new business opportunities.

A Sales Engineer (SE) serves as the technical bridge between Ciena’s current and future customers. They engage with customers in a consultative capacity, utilizing their technical aptitude to design networks, cultivate sales and profitability within current accounts, and develop business strategies to drive new client opportunities.

As a participant in this classroom-based and hands-on training program, you’ll have ample opportunities for networking, mentoring, and coaching with engineers, architects, and other professional / technical personnel enterprise-wide.

You’ll undertake deep dives into Ciena’s product portfolios and organization, customer landscape, network and engineering design, the end-to-end sales cycle and key functional groups such as Field Service, Technical Support, Professional Services, and Program Management.

At the conclusion of the training program, you may be asked to relocate to one of Ciena’s nationwide markets.

What Does Ciena Expect of You?

• Initiative you’re a self-starter who works with limited direction and is committed to delivering against aggressive project deadlines.
• Agility you thrive in ever-changing, high-pressure situations during customer presentations and technical design discussions.
• Customer first what’s important to the customer is equally important to you.
• Relationship builder you’re able to build trusted relationships quickly.
• Communication expertise the ability to work with customers and account teams to understand requirements and priorities.
• The flexibility to work independently and as part of a broader team .
• A commitment to ongoing learning and curiosity .

The Must Haves

Bachelor’s Degree in Engineering or Business

Desired Assets

Prior technical and / or sales co-op / work experience.

Compensation and Benefits

The annual pay for this position is : $74,000 + 25% Target Commission.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission.

In addition to competitive compensation, Ciena offers a comprehensive benefits package.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

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