Director, Restaurant Technology Operations Support, Popeyes

Director, Restaurant Technology Operations Support, Popeyes

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS.

Job Summary

The Director Restaurant Technology Operations Support is responsible for the strategic alignment, coordination, architecture, and implementation of assigned technology solutions for Popeyes Louisiana Kitchen (PLK) Americas.

In this role, you will be responsible for designing technical solutions shaping the strategic direction for Popeyes restaurants.

We are looking for a rockstar candidate, excited to help us drive new initiatives and innovations for our restaurants and our brand.

Roles and Responsibilities

• Partnering with cross-functional digital and technical teams to establish technology solutions for Popeyes restaurants.
• Manage vendors / partners to build and innovative and sustaining technology solutions with modern architecture.
• Leading assigned technology initiatives to ensure operational priorities are identified, validated, optimized, and communicated to various stakeholders.
• Responsible for ensuring all technology communications are communicated at appropriate times, proper cadence, and include information necessary for training, support, etc.
• Ensure projects are completed on time and within scope.

Required Skills

• Bachelor’s or master’s degree in computer science, MIS, related field, or equivalent experience.
• 10+ years of overall experience designing, developing, and supporting hardware, software, and network technology decisions.
• Experience leading technical staff in the design and implementation of technology solutions.
• Experience working with Restaurant Technology platforms such as POS, Labor Scheduling Tools, and Back of House.
• Have current, working knowledge of the foodservice industry and current challenges.
• A relentless drive to innovate.
• Always operate with a sense of urgency.
• Excellent written and verbal communication is required.
• Detail-oriented and hands-on.
• A high comfort level of navigating emerging channels both within and outside of the technology space to identify how to improve our crew and customer experiences.
• Candidates with QSR experience will be prioritized.

Core Values

• Dream Big Life is too short for small dreams.
• Diversity A wide range of voices and perspectives makes us stronger.
• Ownership You value things more when you own them.
• Creative innovation Find ways to do things differently to make them better.
• Meritocracy Your growth is based entirely on what you do and how you do it.
• Authenticity Be a hardworking, good person.

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations.

Why work here?

Looking for high impact work in a fast-paced and ever-changing environment? Then you have come to the right place. RBI is consistently looking for individuals with a passion to learn and desire to make change.

Get In Touch

Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

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