Job Description
Job Description
Express Customer Service Advisor
Who are we?
Cobblestone is Arizona's and Colorado's premier car care destination, offering multiple different services including car washing (full service and express), oil changes, detailing, and more.
With 41 Arizona and 35 Colorado locations, Cobblestone has been providing top-tier quality for more than 25 years. The company prides itself on providing unparalleled service, products and customer experience, all at competitive prices and a quick, efficient pace.
Cobblestone is dedicated to supporting local communities, non-profit organizations, and local businesses, such as Phoenix Children's Hospital, Children’s Hospital of Colorado, first responders, law enforcement, veteran's organizations, teachers and more.
Cobblestone annually donates approx. $300,000 to over 125 charitable organizations.
What will you get to do?
- Vibrantly welcome our customers to our business.
- Educate customers on various levels of washes available and what they accomplish
- Makes customers aware of current promotions and incentives to do business with us.
- Advise our customers of Fast-pass unlimited membership benefits
- Assist with customer payments and other inquiries
- Collaborate as a team to ensure our sites are operating at maximum efficiency while maintain image standards
- Perform additional duties as assigned by Management.
- Have fun and make money!!
What will you bring?
- Previous experience in customer service / sales.
- A positive, energetic and contagious personality with the desire to work in a team centered environment.
- Must be ok working outside in Arizona’s 2 different seasons.
- Flexibility to take training and coaching on the fly and apply to work specific scenarios
- Ability to effectively communicate and follow directions.
- Willingness to follow company dress code and operational guidelines.
- Awareness!! We have a lot of heavy machinery at our locations and SAFETY is our #1 priority
What do we offer?
- Pay is rewarding.
- Competitive hourly rate with weekly pay.
- Membership commissions
- Residual commission
- Additional pay incentives for Top Performers.
- Medical, dental and vision. (Based on full / part-time status).
- Opportunity for advancement. We LOVE to promote our Top Performing Employees!
- Free car washes and other vehicle service discounts
Cobblestone Auto Spa / Car Wash is an Equal Employment Opportunity (EEO) employer. It is the policy of the Firm to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status.
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