Clinical Operations Manager - Student Health

Job Title : Clinical Operations Manager - Student Health

Pay : $100-130k

Location : Atlanta, GA

Overview : The Clinical Operations Manager plays a pivotal role in overseeing and coordinating the clinical operations within a university's healthcare facility or department.

This position requires a blend of managerial skills, clinical expertise, and administrative acumen to ensure the efficient functioning of clinical services while upholding high standards of patient care and compliance with regulatory requirements.

Responsibilities :

Strategic Planning

Develop and implement strategic plans for clinical operations aligned with the university's mission, goals, and objectives.

Staff Management

Recruit, train, supervise, and evaluate clinical staff including physicians, nurses, technicians, and administrative personnel.

Workflow Optimization

Streamline clinical workflows and processes to enhance efficiency, reduce wait times, and improve patient satisfaction.

Resource Allocation

Manage the allocation of resources including personnel, equipment, and supplies to ensure optimal utilization and cost-effectiveness.

Quality Assurance

Establish and enforce quality assurance protocols to maintain high standards of patient care, safety, and regulatory compliance.

Budget Management

Develop and manage the clinical department budget, monitoring expenditures, and identifying opportunities for cost savings.

Collaboration

Foster collaboration and communication among clinical staff, faculty, researchers, and other stakeholders to promote interdisciplinary care and research initiatives.

Compliance

Ensure compliance with regulatory requirements, accreditation standards, and institutional policies governing clinical operations.

Risk Management

Identify and mitigate potential risks related to patient safety, legal liabilities, and operational issues.

Performance Metrics

Develop and implement performance metrics to evaluate clinical operations, track key performance indicators, and identify areas for improvement.

Patient Experience

Implement strategies to enhance the patient experience, including patient education, communication, and satisfaction surveys.

Research Support

Provide support for clinical research initiatives, including protocol development, participant recruitment, and coordination with research teams.

Continuing Education

Facilitate continuing education and professional development opportunities for clinical staff to ensure ongoing competency and compliance with best practices.

Qualifications :

• Bachelor's degree in healthcare administration, business administration, nursing, or a related field.
• Minimum of 5 years of experience in clinical operations management, preferably in an academic or healthcare setting.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of healthcare regulations, accreditation standards, and best practices.
• Ability to analyze data, identify trends, and make data-driven decisions.
• Experience with budgeting, financial management, and resource allocation.
• Proficiency in electronic health records (EHR) and healthcare information systems.
• Certification in healthcare management or related field is a plus.

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