Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals.
We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!
Full Time & Part Time
Responsibilities :
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Make sure every hotel guest has a pleasant stay
Qualifications :
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Excellent customer service and communication skills are required
- Flexible overnight hours are required
- High school diploma or equivalent required; some college preferred
About Company
Off I-440, we're steps from Crabtree Valley Mall and three miles from the North Carolina Museum of Art. Meredith College and NC State University can be reached in 10 minutes, and Raleigh-Durham International Airport is only 10 miles from our door.
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