Administrative Assistant - South Bend

SUMMARY :

Responsible for providing administrative assistance to all departments and employees to achieve optimum service and satisfaction throughout the operation.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following :

• Receives calls and gives information to callers or routes calls to appropriate individuals and places outgoing calls. May be required to respond to guest complaints and / or inquiries promptly and courteously, referring to the appropriate individual(s) as needed.
• Assists w / employee files, scheduling and documentation including Performance Management.
• Composes and types correspondence, reports and miscellaneous paperwork.
• Schedules appointments for the operations management.
• Interfaces with all levels of casino employees.
• Supports the operation by handling the copying, faxing and filing.
• Orders office supplies as needed.
• Handles invoices and purchase requests.
• Routes incoming mail and prepares outgoing mail.
• Provides support for setting up meetings, which may include the following :
• Coordinating meetings, scheduling conference rooms, and obtaining audio / visual equipment and refreshments. May be asked to take minutes at meetings.
• Acts as a liaison for all departments and properties within the operation and outside agencies.
• Maintains a high level of confidentiality when handling sensitive and confidential situations. Executes special projects as requested and generally handles any other administrative-type tasks that may not be listed here.
• Other Administration duties as assigned.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.

They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all employees :

• Creates an atmosphere of fun for all casino guests.
• Encourages mutual respect, dignity and integrity with all employees by setting positive examples at all times.

QUALIFICATION REQUIREMENTS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and / or EXPERIENCE :

High school diploma or preferred. Some college preferred. Minimum of three years strong secretarial experience required, with typing speed of at least forty (40) words per minute required.

Must possess excellent communication skills and be computer-literate, with proficiency in Microsoft Word and Microsoft Excel.

SPECIAL QUALIFICATIONS :

Must be able to work in a fast-paced environment with the ability to juggle and prioritize multiple tasks and demands. Excellent oral and written skills preferred.

Strong organizational skills required. Position requires demonstrated poise, tact and diplomacy.

This position requires a Level 4 Gaming License.

LANGUAGE SKILLS :

Ability to read, analyze, and interpret documents, such as safety rules, operating and maintenance instructions and procedure manuals.

Some analytical ability is required in order to summarize data for reports and find solutions to various administrative problems.

Ability to write routine reports and correspondence.

MATHEMATICAL SKILLS :

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to prepare and interpret graphs.

REASONING ABILITY :

Ability to apply common sense reasoning to a variety of situations.

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls.

The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.