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Customer Engagement Associate Manager

VirtualVocations
Eugene, Oregon, United States
Full-time

A company is looking for a Customer Engagement Associate Manager to drive retention and growth within their supplemental education account portfolio.

Key ResponsibilitiesDrive renewal efforts across supplemental education accounts to ensure revenue growthDesign and implement processes to enhance product utilization and customer satisfactionTrack account health and manage customer issues to optimize product usageRequired QualificationsBachelor's degree or currently enrolled to complete degreeMinimum of 2 years of experience in customer service or supportExperience in process managementCustomer-support orientationCross-functional collaboration skills

20 hours ago
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