Field Service Technician

FIELD CALIBRATION TECH

Top 5 Key Roles and Responsibilities :

1. Calibration and Maintenance :

Perform routine calibration and maintenance tasks on CNC machines to ensure they operate within specified tolerances.

Conduct thorough inspections to identify and address any issues related to machine calibration, alignment, and functionality.

Keep accurate records of calibration procedures and equipment maintenance to comply with industry regulations and quality standards.

2. Troubleshooting and Problem-Solving :

Diagnose and troubleshoot technical issues in CNC machines, including mechanical, electrical, and software-related problems.

Implement effective solutions to resolve calibration and performance issues promptly, minimizing downtime and optimizing machine efficiency.

3. Quality Assurance :

Conduct precision tests and measurements to verify the accuracy of CNC machine tools.

Ensure that all CNC machines meet or exceed industry standards and customer specifications for precision and quality.

Perform calibrations to ISO standards.

4. Documentation and Reporting :

Maintain detailed documentation of calibration procedures, inspection reports, and maintenance activities.

Generate comprehensive calibration and maintenance reports for customers and internal stakeholders.

Collaborate with the EOS® system to track and communicate progress on calibration projects and identify areas for improvement.

5. Collaboration and Communication :

Collaborate with the customer to coordinate calibration schedules and prioritize tasks based on customer demands.

Communicate effectively with customers to explain calibration processes, results, and recommendations.

Collaborate with the sales team to identify upselling and cross-selling opportunities based on customer needs.

Collaborate with leadership to contribute to the continuous improvement of calibration processes and adherence to EOS® principles.

FIELD CALIBRATION TECH

In this role, you will be instrumental in ensuring the precision and reliability of customers’ CNC machines, contributing to our company's reputation for excellence in service.

Your dedication to calibration and maintenance will play a vital role in our success within the Entrepreneurial Operating System framework.

Required Qualifications :

High school diploma or equivalent; a technical degree or certification in CNC machinery calibration or related field is preferred.

Proven experience as a Calibration Technician or similar role, with at least 3+ years of experience in CNC machine calibration and maintenance.

Strong understanding of CNC machine operations and the ability to read technical drawings and manuals.

Proficiency in computer literacy, including a strong command of essential software applications such as Microsoft Excel, and the ability to adapt to new technologies, is a fundamental requirement for this position.

Proficiency in using calibration tools and equipment, including micrometers, calipers, and precision gauges.

Excellent problem-solving skills and attention to detail.

Ability to work independently and as part of a team.

Strong communication and interpersonal skills.

Proficiency in computer literacy, including a strong command of essential software applications such as Microsoft Excel, and the ability to adapt to new technologies, is a fundamental requirement for this position.

Familiarity with Entrepreneurial Operating System™ (EOS®) principles is a plus but not required.

Travel : This position requires frequent travel. The successful candidate will be expected to travel, which may include overnight and weekend stays, to meet with clients, attend conferences, and represent the company at various events.

Travel expenses will be compensated in accordance with company policy. A valid passport and the ability to obtain necessary visas are essential for this role.

Travel Expense Reimbursement : We recognize the costs associated with business travel. All approved, work-related travel expenses, including lodging, meals, and incidentals, will be reimbursed in accordance with our company policy.

Company Car : To facilitate mobility and ease of transportation, a company car will be provided. This ensures that you can travel to meetings, client locations, and other work-related venues with reliability and professionalism.

Company-Branded Clothing Reimbursement : We take pride in our brand's image and understand the importance of a consistent professional appearance.

Employees will be reimbursed for the purchase of approved company-branded clothing,