Customer Service Wellness Representative

Restore Hyper Wellness - RHWM027
Santa Monica, CA, United States
Full-time

Benefits : 401(k)

401(k)

Bonus based on performance

Employee discounts

Flexible schedule

Wellness resources

Benefits / Perks

A competitive salary plus bonus

Flexible Schedules

Casual Dress-code

Fun, wellness-focused work environment

Company Overview

Restore Hyper Wellness is the leading retail provider of health and wellness modalities in the United States. Our goal is to make Hyper Wellness® accessible, affordable, and fun.

This means helping people feel better and perform at a higher level so they can do more of what they love.

Job Summary

Do you like to have face to face conversations? Do you have an upbeat personality and can multi-task? Are you passionate about helping people live healthier lives so they can do more of the things they love?

Do you have retail sales and customer service experience? If you answered YES to all of these questions, you are amazing.

WE WANT TO TALK TO YOU! That’s what we’re all about at Restore, which means we’re always seeking team members who share this passion.

Our Wellness Sales Representatives are the face of Restore and play an integral role in driving memberships and delivering a high-quality customer experience.

Responsibilities

Driving new sales by educating existing and potential customers on the benefits of Restore services.

Calling qualified sales leads or existing customers about new promotions

Greeting clients and assisting them with Restore’s wellness services.

Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process

Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system

Conducting tours and selling service packages and memberships

Educating clients on Restore services, including medical benefits, precautions, and at-home care

Performing opening and closing procedures

Maintain a safe, clean and secure environment for all guests and team members.

Serve as an expert on Restore products and services.

Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness.

Qualifications

You have a sales background

You are comfortable having face to face conversations.

You have at least two years of sales and customer service in person experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don’t have a retail vibe.

Working weekends doesn’t bum you out

Communication and collaboration are some of your strong suits

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.

All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restore Hyper Wellness.

18 hours ago
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