A company is looking for a Senior Director of Customer Experience Operations to lead process, systems, and business intelligence strategy across the Customer Experience organization.
Key ResponsibilitiesLead the CX Ops team, fostering a culture of growth and innovationOversee strategic CX initiatives and manage the rollout of Customer Success and Community platformsMonitor customer health and retention metrics to inform forecasting and performance trackingRequired QualificationsMinimum of 5 years in a Customer Success Operations Manager or similar role10+ years of overall Operations experience7+ years of experience in Customer Success, Coaching, or TrainingProven expertise in Customer Experience operations and program managementHands-on experience with CRM and Customer Success tools
EA to CEO (Board of Directors experience)
Vaco Los Angeles is working with a client in the Nonprofit/Entertainment industry who is looking for an Executive Assistant to the CEO and Board of Director support. Experience working with a Board of Directors is a must!. Over 3 years of EA and Board of Director support required for this opportunit...
Director of Customer Service (USDA/Protein experience required)
Director of Customer Service (USDA/Protein experience required) need for well established food manufacturing company based in Vernon, CA. The ideal candidate will have 5+ years of experience in a similar role and a deep understanding of customer service KPIs. We are seeking a dynamic Director of Cus...
Director of Customer Education
A company is looking for a Director of Customer Education & Support to lead the strategic vision and execution of professional learning and customer support functions. ...
Senior Director of Optimization & Analytics
Mythical seeks, for the first time ever, a highly-experienced, strategic, and creative-minded Senior Director of Optimization & Analytics who will be responsible for overseeing and optimizing content across several digital distribution platforms (YouTube, Facebook, Instagram, TikTok, Snapchat, p...
Senior Director of People Operations
A company is looking for a Senior Director of People Operations. ...
Mid-Level Water/Government Associate/Senior Counsel (5+ years of experience)
The Los Angeles Office of Hanson Bridgett is seeking an attorney with 5 or more years of experience in government and environmental issues, especially water. Placement within the salary range depends upon a number of factors including, but not limited to years of experience and professional skills r...
Senior Product Manager Customer Experience
A company is looking for a Senior Product Manager, Customer Experience (CX). ...
Director of User Experience Design
Leidos QTC Health Services is hiring a Director of User Experience Design. Experience across all facets of design and user experience, spanning UX strategy, user research, usability testing, data analysis, wire-framing, prototyping, high-fidelity UI and interaction design, and user adoption. Additio...
Director of Permitting/Senior Permitting Manager
Project management, the City of Los Angeles Building & Safety, Building Permits with City of Los Angeles and City of Los Angeles Permitting. They are seeking a Director of Permitting to join their team. Microsoft Office (Outlook, Excel, Word, PowerPoint, etc. The ideal candidate must be local to Cul...
Associate Director of Development
Mayfield Senior School of the Holy Child Jesus, a 9-12 independent Catholic girls’ school in Pasadena, California, seeks a highly energetic, enthusiastic, strategic leader with excellent interpersonal skills to serve as the Associate Director of Development. Reporting to the Director of Development,...