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Sales Team Leader - Shops at Broad
Job Category : Retail / Sales Requisition Number : SALES003624 Showing 1 location Job Details
Description
In this role, you will be assisting Store Management with in-store supervision including directing personnel as well as providing effective leadership to all associates.
You will also be utilizing your customer service skills by delivering the highest level of customer service in all areas.
This opportunity will be based at our location at our Shops at Broad location in Mansfield, TX .
WHAT YOU'LL BE DOING
- Greeting and assisting guests in selection and purchase of merchandise.
- Resolving guest issues effectively.
- Keeping supervisor informed of product, guest, and / or personnel issues.
- Monitoring and approving guests returns in accordance with retail policies.
- Monitoring associates guest service levels, providing feedback as needed.
- Performing leadership responsibilities for store opening and closing duties.
- Become fully trained to operate service equipment including in our Product Care Area.
WHAT YOULL NEED
- High school degree or equivalent with a minimum 1-year retail or customer service experience is preferred or equivalent education / experience.
- Previous supervisory experience is preferred.
- Ability to pass a criminal background check as well as an alcohol and illegal drug screen.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
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