Program Manager, Enablement - Trust and Safety

DescriptionTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us : Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity;

to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together.

That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.About the Team : Our Trust & Safety team's commitment is to keep our online community safe.

We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

The Enablement team aims to be the strategic partner of the T&S team., driving collaboration, optimization, and synergy for Trust & Safety (T&S) global functioning, whereas other T&S functions fight at the frontline for content integrity and community safety.

We drive and facilitate the application of smooth cross-functional / cross-region / cross-culture corporations, support, and training, and drive change initiatives for leadership within the organization so that they fight with maximum efficiency and sustainability.

As our international organization expands rapidly and becomes more complex, the Enablement team identifies strategic priorities, opportunities, pain points, provides insights and revolutionary solutions;

so that we build better efficiency and consistency into the organization and promote global synergy under localized decision making.

• Responsibilities : - You'll provide strategic support and coordination to the leadership team and different functions of the Global Trust and Safety organization;
• You'll take ownership of cross-regional project initiation, planning, and implementation to deliver the expected result;
• You'll proactively identify the potential risks of either product or project and coordinate cross-functional resources to solve the problem;
• You'll diagnose the existing organization, workflows, and projects to generate structured insights and solid suggestions related to operational excellence.
• QualificationsMinimum Qualifications : - You have demonstrated strong critical thinking and problem-solving abilities;- You have strong project management and stakeholder capabilities;
• You have excellent teamwork spirit, strategic and courageous leadership skills;- You are strong in logical and succinct communication and collaboration with others.

Trust & Safety recognizes that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some.

This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.

We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.

If you need assistance or a reasonable accommodation, please reach out to us at https : / / shorturl.at / cdpT2RegularExperienced