Description
Job Responsibilities
Reporting to the Chief Oncology Informatics Officer (COIO), the Senior Program Manager (SPM) is responsible for fiscal and operational oversight of the program, management of the project portfolio, client relations, and coordination of technical work performed by individuals spanning several organizational entities and departments.
The position requires a blend of operational, planning, communication, collaboration, and relational leadership skills and will interface with clinicians, researchers, technical staff, and senior ACC leaders.
The SPM works with the COIO and ACC leaders to ensure the informatics project portfolio and roadmap are aligned with strategic goals and priorities.
He or she establishes and enforces standard operating procedures for client requests, new project intake, cost estimation, project and task prioritization, and other processes.
The SPM leads the team in setting near-term goals and prioritizing the backlog of tasks to ensure that strategic objectives are met.
While not a technician him or herself, the SPM must have a thorough understanding of the project life cycle for healthcare data analytics services, electronic health record optimization, and software development projects.
The SPM is the primary liaison between the informatics team and its clients and stakeholders, communicating regularly to clarify needs, priorities, and acceptance criteria for projects and services and to gather feedback.
This gives the role a high level of accountability and visibility within the organization and necessitates strong leadership and interpersonal skills.
Oncology informatics is a complex, dynamic, rapidly evolving domain, and the SPM position requires a high degree of sophistication, resourcefulness, creativity, organizational savvy, discretion, self-motivation, and enthusiasm for learning.
Position is contingent upon continued funding.
Qualifications
Education & Experience :
Master's and 5-7 years of experience or equivalent combination of education and experience. 7-10 years of Product Owner, Project Management, Program Manager or other experience leading projects / initiatives in a healthcare setting preferred
Skills & Abilities :
- Demonstrated customer service skills.
- Demonstrated interpersonal / verbal communication skills.
- Ability to communicate effectively with all levels of staff.
- Ability to translate business requirements and technical requirements.
- Demonstrated knowledge and understanding of software development lifecycle.
- Demonstrates knowledge of healthcare operations and systems.
- Ability to prioritize tasks, manage a portfolio backlog, plan a portfolio roadmap.
- Ability to identify conflicts and recommend solutions.
- Ability to work collaboratively with development teams.
- Applies knowledge of health care operations and system to facilitate coordination between stakeholders and developers.
- Ability to influence key stakeholders and drive alignment across diverse teams using persuasive communication and strategic relationship-building.
- Ability to identify and manage scope creep.
- Aptitude for assessing group dynamics and adapting communication strategies to the audience's needs.
Job Location - City, State
Philadelphia, Pennsylvania
Department / School
Perelman School of Medicine
Pay Range
$74,476.00 - $117,901.00 Annual Rate
Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.
Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare.
You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Tuition : Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn.
Your dependent children are also eligible for tuition assistance at other institutions.
Retirement : Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis.
Choose from a wide variety of investment options through TIAA and Vanguard.
Time Away from Work : Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family whatever your personal needs may be.
Long-Term Care Insurance : In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility.
If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements.
Eligible family members must always provide proof of good health and are subject to underwriting.
Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life.
That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Professional and Personal Development : Penn provides an array of resources to help you advance yourself personally and professionally.
University Resources : As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities.
Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples.
As a member of the Penn community, you’re right in the middle of the excitement and you and your family can enjoy many of these activities for free.
Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff.
Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff.
You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
Flexible Work Hours : Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments.
These approaches involve use of non-traditional work hours, locations, and / or job structures.
Penn Home Ownership Services : Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Adoption Assistance : Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.