Customer Project Manager - Imaging Systems / Construction - (Iowa, E. KS, W. Illinois)

Customer Project Manager

Your role will be to manage multiple imaging systems implementations that vary in scope, size, and complexity. Projects can include IT solutions, capital equipment installation, and systems integration. You will also be responsible for leading a team of clinical and technical resources for each project, to ensure the successful customer experience and guided by the statement of work. This position will cover the region of Eastern Kansas, Iowa, Western Illinois and some surrounding areas. Your role includes owning each project and acting as the primary liaison between assigned customers and Philips "back room" organizations for each assigned project / order. Gathering information from the customer to create project plan and provide details to internal Philips teams who support the processes throughout the value stream and answer customer requirements and questions, to include site drawings, technical specs, etc. Keeping the customer informed of project status and progress through frequent communication, in-person and virtual meetings and written project summaries. Coordinating with Philips teams to ensure required resources are in place to execute and complete each project. Minimizing overall project cycle time and inventory, while maximizing customer satisfaction. Monitoring progress of the project to key timelines. Working with the customer and all involved parties, such as general contractors, project managers, architects, etc. to keep projects on track. Ensuring customer site readiness for installation of Diagnostic Imaging systems and willingness to travel up to 80% within Eastern Kansas, Iowa, Western Illinois and surrounding areas. Forecasting revenue timing for assigned projects and achieving revenue target within an assigned area or group of projects.

You're the right fit if : minimum 5 years' related experience in project management, construction or engineering, preferably managing complex projects or activities in medical device or healthcare settings. Bachelor's degree in Construction Management, Project Management, Engineering or a related field preferred. The applicable PMI certification per role / level is required for all Employees hired / re-hired into the CPM / CDM role (including internal transfers from a non-CPM / CDM role). PMI certification obtainment is required within a specific time of an employee's start date in the CPM / CDM role. This time period is defined by the role / level and will be documented in the employment offer. Ability to understand site and equipment technical requirements (HVAC, Electrical, Mechanical, Environmental), to include reading of site-specific floor plans, drawings and specifications. Experience with MS office suite, Adobe Acrobat, Visio, and CAD. Demonstrated experience in effective relationship management with all levels and backgrounds across all departments and organizational levels, with the ability to instill confidence in all situations. This includes customers, local project managers and contractors, and internal Philips organization. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a Field role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

The pay range for this position in IA or KS is $84,00 to $133,000. The pay range for this position in IL is $88,000 to $140,000. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge / skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy / childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person's relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and / or local laws. As an equal opportunity employer, Philips is committed to a diverse workforce.