Job Summary
A Career Mentor (hopefully you) provides one-on-one and group coaching and support in a variety of career-related topics including resume and cover letter reviews, job searches, mock interviewing, and other resources in our Career Studio.
A Career Mentor will also promote Career Services by being an active contributor to events, marketing, workshops, and projects.
Provide excellent front-desk customer service over the telephone, e-mail, and in person that’s accessing the Career Services office by assisting students with logging into the kiosk, scheduling appointments, and answering front-line questions about services available in Career Services and directing students to appropriate departments in the college.
Essential Responsibilities and Duties Responsibilities and Skills- Do you have what we are looking for?
- Meet with students in our Career Studio 1 : 1 or in a group setting to provide guidance on resumes, cover letters, job search and tips, mock interviews, and general resources
- Greet people as they come into the office, on the phone, or in an email with a positive friendly tone, answer questions, provide information, and perform front desk responsibilities
- Work on assigned projects such as case management, marketing, tabling, presentations, etc
- Willing to provide input, and creative ideas along with problem-solving in the development of Career Services processes, projects, and events to support students
- An understanding / willingness to learn about inclusivity and diversity and work with a diverse population
- Demonstrated professional behaviors through being organized, managing time, completing training and tasks, and being willing to ask questions to learn and grow
- Exhibit interpersonal communication, and human relations such as being patient, friendly, and a team player along with verbal and written communication
- Creative, innovative, motivational, and collaborative, and willing to improve yourself and others
- Safeguard highly sensitive and confidential information
- Strong working knowledge of Microsoft Word, Excel, Teams, and PowerPoint and willing to learn additional software
Essential Responsibilities and Duties Continued Minimum Qualifications Must qualify for Work Study Preferred Qualifications Knowledge, Skills & Abilities
- Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.
- Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.
Non-Essential Responsibilities and Duties