INSIDE SALES-SUPPORT SPECIALIST

Inside Sales-Support Specialist

Job Location : EIMG N Dyersville Commercial - Dyersville, IA

Position Type : Full Time

Overall Responsibilities :

Sales :

Prospect for and sell advertising and marketing services to assigned and new accounts in Dyersville.

Prepare advertising for input into production.

Participate in the development and coordination of special sections.

Assist the outside account executives and other team members in servicing our customers and processing advertising.

Assist in accounting needs handled in the Dyersville, Manchester, and Cascade offices.

Revenue Generation :

Generate revenue from ROP advertising, preprints, cross-selling, special sections, and features.

Participatory Management :

Function as an active participant in helping the department achieve its goal through participative management and teamwork.

Specific Responsibilities :

Generate revenue from company products to meet or exceed individual and department goals.

Sell and service assigned and new accounts.

Assist classified advertising customers.

Produce and process marketing materials and house ads.

In the absence of outside account executives, assist with advertising customers.

Meet deadlines for advertising copy.

Maintain current and complete information on accounts.

Ensure that all advertising is published in accordance with WCI's established rates, contracts, polices, standards of acceptance, federal, state, and local laws.

Follow established credit policies.

Prospect for new business through telemarketing (email, phone, text, etc.).

Assist group sales manager in the research and development of special sections and promotions.

Prepare presentations for customers and prospect for advertising, inserts, preprints and other special sections.

Suggest and initiate ideas for improvements on current methods or procedures to enhance the efficient operation of the department and the overall operation.

Maintain a "customer comes first" environment with proactive commitment to internal and external customer service.

Participate in the Great Game of Business.

Participate in company training programs.

Other job-related duties as assigned.

Qualifications :

Behavior : Self-motivated, positive and resourceful. Shows enthusiasm for the business. Perform responsibly with little supervision. Practice discretion and preserve confidentiality of customers, advertisers, and the company. Present a positive and professional image to the public. Behave in a manner consistent with the values of Woodward Communications, Inc., as expressed through the vision, mission, core values and ESOP culture. Maintain a valid drivers' license.

Skills : Communicate effectively and persuasively. Good listening skills. Ability to interpret verbal and non-verbal language. Demonstrate strong English and spelling skills. Logical, detail-oriented and creative. Analyze information and handle sales objections. Good time management skills. Layout and copywriting skills.

Knowledge : High school degree or equivalent, with a minimum of two years of business experience. Sales experience helpful.