Job Description
Job Description
Service Business Development Center (BDC) Representative
The Business Development Center Representative is responsible for receiving all incoming service calls, establishing relationships with customers and scheduling appointments for the service department.
The Service BDC Representative interacts daily with the BDC Manager, Service Manager, Service BDC, support staff and customers.
Responsibilities
- Receiving inbound sales phone calls and leads
- Identifying the client's needs and scheduling appointments
- Placing outbound phone calls to potential leads
- Contacting clients prior to appointment date to confirm appointment
Requirements
- High school diploma or equivalent
- Excellent oral, written and interpersonal communication skills
- Extensive customer service, sales, or telemarketing background
- Computer literacy, strong organizational and follow-up skills
- Ability to read and comprehend instructions and information
- Excellent problem solving skills
Education and / or Experience
High School Diploma or GED; or one to two years related experience and / or training; or equivalent combination of education and experience.
Benefits
Health
Dental
Vision
401K Plan
Paid Vacations
Life Insurance
Direct Deposit
Employee Service Discounts
About Us
Welcome to our Employment Opportunities page!
Toyota of Hattiesburg is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry.
We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.
If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.
Apply today!
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