Primary Responsibilities / Requirements :
- Verify insurance for assigned physical therapy clinics at TOC
- Enter charges for assigned providers / clinics.
- Process primary and secondary insurance claims (including pulling of EOBs for secondary claims)
- Maintain and evaluate daily audit trails and rejections
- Answer billing calls from patients and assist with account resolution
- Process claims, referrals, crossovers and authorizations
- Work AR work lists as assigned for outpatient therapy locations
- Print records requested for proper claims processing
- Ability to master our EPM / EHR computer system
- Ability to utilize software applications to process claims, research statements, and research accounts
- Answer all incoming calls
- Ability to communicate professionally, both oral and written for clear, legible messages
- Pleasant, friendly demeanor with the ability to communicate effectively with patients and all incoming callers and insurance representatives
- Schedule appointments as needed
- Highly motivated with the ability to work under pressure
- Positive, teamwork attitude
- Assist with any other task assigned
- This position will require you to spend extensive amounts of time on the phone with insurance companies
- Work directly with insurance companies
- Update patient's insurance coverage
- Call patients to reschedule appointments if needed
- Knowledge of data entry and excel a plus
Must also possess :
- Ability to work under pressure and meet deadlines
- Outstanding organizational, verbal and writing skills
- Independent and highly motivated
- Initiative and self-discipline
- Proven positive, teamwork attitude in work history
Physical Demands :
- Must be able to use arms, hands, and fingers skillfully
- Constant sitting for long periods of time
- Must be agile and able to work efficiently in space limited areas
- Consistently work at a productive pace
- Must readily adapt to frequent treatment schedule changes
To apply please visit : https : / / www.visittoc.com / about-us / careers /
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