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Field Service Case Manager

VirtualVocations
Garland, Texas, United States
Full-time

A company is looking for a Field Service Case Manager responsible for coordinating field service work and ensuring customer satisfaction.

Key ResponsibilitiesCoordinate with field crews and support teams to ensure timely job executionServe as a point of contact for customers regarding field service activities and inquiriesPrioritize customer escalations and adjust schedules as necessaryRequired QualificationsHigh school diploma or equivalentMinimum of 2 years of relevant work experience in customer service or case managementBasic knowledge of solar installation or construction preferredExperience with CRM systems, preferably SalesforceProficient in PowerPoint, Word, and Excel or equivalent

14 days ago
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