Senior Product Manager, Accessibility

Position Summary

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Walmart eCommerce is looking for an enthusiastic individual with a passion for driving digital inclusion. This individual will be responsible for driving accessibility projects, developing requirements for WCAG conformance, creating training materials, and conducting accessibility workshops, tear downs, and training sessions across the organization.

This associate will have the opportunity to educate and enable product owners, designers, developers, and business partners to evolve how we weave accessibility into the core of our culture and the foundation of the way we work.

Responsibilities

• Facilitate engaging, highly impactful accessibility training sessions for teams across Walmart.com and its digital properties.
• Develop and enhance moderately complex products by creating product requirements, collecting and analyzing data, and turning customer insights into actionable priorities and initiatives.
• Partner with subject matter experts to evolve existing training materials and develop new techniques and materials to drive accessibility across multiple teams.
• Develop scalable methods to onboard new teams and new hires.
• Coordinate, complete, and oversee job-related activities by developing and maintaining relationships with key stakeholders, identifying and communicating objectives, building accountability for achieving results, and identifying improvement opportunities.
• Coach and mentor associates as they ramp up on accessibility.
• Make complex ideas simple and find creative ways to advocate for accessibility.
• Ensure compliance with company policies and procedures and support company values, mission, and standards of ethics and integrity.
• Advocate for diversity and inclusion in the workplace to promote an inclusive environment and deliver inclusive experiences.
• Drive design and engineering office hours to consult teams and provide real-time feedback on accessibility to improve access and usability for all.
• Collect feedback to constantly measure the effectiveness of processes, training, and accessibility to improve efficiency and drive results.

Competencies

• Customer / Member Centered : Focus on the Customer / Member - Reviews customer / member-focused data and adjusts performance to address findings.
• Judgment : Use Appropriate Judgment - Identifies, reviews, and applies policies and procedures to make informed judgments.
• Execution and Results : Manage Execution and Results - Holds associates accountable for completing work within expectations and time requirements.
• Planning and Improvement : Plan and Pursue Team-Based Improvement - Coordinates and aligns planning with organizational initiatives and direction.
• Influence and Communicate : Increase Commitment - Promotes ideas and links them to business needs and benefits.
• Ethics and Compliance : Manage Ethics and Compliance - Instructs associates on how to act in accordance with policies and procedures.
• Adaptability : Quickly Adapt - Demonstrates creativity and strength in the face of change, obstacles, and adversity.

Physical Activities

• Observes associate, customer, or supplier behavior.
• Enters and locates information on computer.
• Presents information to small or large groups and individuals.
• Communicates effectively in person or by using telecommunications equipment.
• Visually verifies information, often in small print.
• Reads information, often in small print.

Travel

Traveling is necessary to perform one or more essential functions of this position.

Preferred Qualifications

• Bachelor's degree in inclusive design, business management, engineering, design, or other related fields.
• At least 3 years experience in driving accessibility requirements and projects.
• Must be familiar with WCAG and other related accessibility standards.
• Knowledge of various types of assistive technology, including screen readers across devices and platforms, and requirements for multimedia inclusion.
• IAAP certification (CPAAC or WAS).
• Knowledge of ARIA, HTML, and CSS.
• Excellent written and oral communication / presentation skills.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position :

• Option 1 : Bachelor's degree in computer science, engineering, or related area and 5 years' experience in product management.
• Option 2 : 7 years' experience in product management or related area.

Primary Location

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America

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