A company is looking for a ServiceNow Sr. Business Systems Analyst to collaborate with business and technology stakeholders.
Key ResponsibilitiesGather and validate business and technology requirements for ServiceNowTranslate user requirements into functional requirements for development teamsManage user acceptance testing (UAT) and monitor service-level agreements (SLAs)Required QualificationsBachelor's degree in a quantitative or business field4 - 6 years of related experience or equivalent knowledge and skillsProficiency in IT Service Management (ITSM) processes and toolsFamiliarity with ServiceNow's core modules and ITIL frameworkBasic understanding of scripting for customizations and integrations
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