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Remote Customer Service Specialist

Why Knot Travel
Philadelphia, USA
Remote
Full-time

This is a remoteposition.

Role Overview :

We are seeking a passionate anddetailoriented Remote CustomerService

Specialistto join our dynamic team. As a Remote Customer Service Specialistyou will play a pivotal role in curating unforgettable travelexperiences for our clients.

Your responsibilities will encompasscollaborating with various vendors planning family vacationsdestination weddings honeymoons and more.

You will have theopportunity to work remotely connecting with clients virtuallywhile enjoying an array of travel perks and unlimited trainingopportunities.

KeyResponsibilities :

ClientEngagement :

Build strong relationships withclients to understand their preferences interests and travelaspirations.

Provide personalized travelrecommendations and itineraries based on clients needs leveragingyour knowledge of hotels cruise lines event tickets andmore.

Respond promptly to client inquiriesdemonstrating exceptional communication and customer serviceskills.

TravelPlanning :

Craftdetailed travel itineraries considering transportationaccommodations activities and dining options to meet clientexpectations.

Collaborate with various vendorsincluding hotels cruise lines event organizers and ticket providersto secure the best arrangements for clients.

Organize and manage all aspects offamily vacations destination weddings and honeymoontrips.

Destination Expertise :

Stay updatedon the latest travel trends destinations and industry developmentsto provide clients with accurate and uptodate information.

Continuously expand your knowledgeof various destinations ensuring your recommendations arewellinformed and comprehensive.

Remote Work :

Workremotely from the comfort of your home utilizing your computersmartphone and stable WiFi connection to engage with clients andconduct research.

Training andDevelopment :

Benefit from unlimited trainingopportunities to enhance your expertise in travel planning customerservice and vendor relations.

Stay informed about new travelproducts tools and technologies to provide the best service toclients.

Client Satisfaction :

Ensureclient satisfaction by paying close attention to their preferencesand addressing any concerns or requests promptly.

Strive to exceed client expectationsby delivering exceptional service throughout the entire travelplanning process.

Qualifications and Requirements :

A passionfor travel and a deep understanding of various travel destinationsaccommodations and activities.

Exceptional interpersonal andcommunication skills to interact with clients effectively vendorsand team members remotely.

Proven ability to multitask stayorganized and manage time effectively to meet client deadlines.

Strong problemsolving skills toaddress unexpected challenges and create innovative solutions.

Previous experience in travelplanning customer service or a related field is preferred but notrequired.

Proficiency in using computerssmartphones and online communicationtools.

Reliable WiFi connection to supportremote work and client interactions.

Perks :

Remote workflexibility allowing you to work from anywhere.

Access to exclusive travel discountsand perks.

1099Opportunity

Opportunity to work with a diverserange of clients and create memorable experiences. Unlimitedtraining and development opportunities to enhance your skills andknowledge.

Collaborative and supportive team environment.

Lucrative CommissionPlan

Competitive compensation andperformancebased incentives.

Business Opportunity

If yourepassionate about creating unforgettable travel experiencesconnecting with clients virtually and embracing the excitement ofthe travel industry we invite you to join our team as a RemoteClient Specialist.

Apply now to embark on a journey of endlessopportunities and professionalgrowth.

Remote, Scheduling, Self Motivated, Energetic, Customer-oriented,Work from home, Planning, Coordinator, Flexibility, Event, Hotels,Reservations, Travel Agent

20 days ago
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