Primary Responsibilities
- Recruits, trains, supervises and appraises staff.
- Insures accurate and timely time card management for both self and staff.
- Upholds dress code standards for both self and staff.
- Uses provided company tools and processes to document performance of staff.
- Models integrity to staff and treats others with respect.
Oversees day-to-day retail operations
- Signs customers up for the cake club and explains the benefits.
- Create store plan and schedules within labor budget.
- Completes all assigned duties within the deadline.
- Resolves customer issues quickly and delivers appropriate solutions to make customers happy.
- Manages retail inventory variance as well as timely inventory completion.
- Responsible for cash variance for both sales and petty cash.
Maintains exceptional quality of all products.
- Utilizes FIFO guidelines and reducing waste.
- Maintains store cleanliness and appearance.
- Uses operational tools to insure completion of opening and closing duties.
- Ensures compliance with health and safety regulations.
- Follows appropriate slicing guidelines.
- Provides meaningful feedback for the DM with suggestions for improvement.
Focuses on Company Engagement
- Engages in monthly promotional goals.
- Asks questions if something is unclear and seeks out opportunities to learn.
- Completes all required employee training.
Sales Focus and Transaction Grown
- Increases transactions for both bakery and retail products.
- Coaches employees on sales techniques.
- Ensures employees adhere to sample schedules.
Requirements :
- High school diploma or GED
- ServSafe Certification within 60 days of hire or promotion
- Retail experience
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