Manager, Oncology Patient Navigation Program, UC San Diego Health, San Diego, CA

UC San Diego Health MANAGER OF ONCOLOGY PATIENT NAVIGATION PROGRAM

Hiring Pay Scale : $75,000 - $100,000 / Year

Moores Cancer Center at UC San Diego Health is ranked by US News and World Report as the #17 Cancer Center in the country and is one of just 56 in the United States to hold a National Cancer Institute (NCI) designation as a Comprehensive Cancer Center.

This designation is reserved for cancer centers with the highest achievements in cancer research, clinical care, education, and community contributions.

Moores Cancer Center strives to stay at the forefront of emerging cancer research in a patient-centric environment.

Seeking a dynamic leader who will play a crucial role in leading and overseeing patient navigation services within Cancer Services.

This Manager will ensure a culturally competent patient navigation program through training, workflow enhancement, and ongoing program refinement.

They will monitor program effectiveness and outcomes, collecting and analyzing data to make informed decisions and drive continuous improvement and appropriate workflow standardization.

Building upon the success of the existing program, the Manager will partner with Cancer Services leaders to identify opportunities for programmatic expansion in alignment with clinical services geographic growth.

The incumbent will cultivate positive relationships with physician leaders, providers, care team members and all UC San Diego Health staff to support patients throughout their cancer journey.

In addition, they will establish and maintain relationships with philanthropic donors, community organizations and resources to provide patients with access to critical supportive services, financial assistance, and other resources.

MINIMUM QUALIFICATIONS :

Nine (9) years of relevant project management within healthcare, academic, non-profit, or similar environments, OR a Bachelor’s degree in related area plus five (5) years of related experience / training.

Experience in oncology or cancer care settings is highly desirable.

• Experience and demonstrated success in program implementation / evaluation.
• Previous leadership or management experience, preferably in a healthcare or nonprofit setting.
• Experience and proven success in supervisory, organizational, and customer service skills to effectively supervise and prioritize the activities of subordinate staff.
• Demonstrated ability to build strong relationships with internal team members as well as community partners. Demonstrated commitment to providing excellent patient-centered care and ensuring positive patient experiences throughout the cancer journey.
• Excellent written and verbal communication skills, with the ability to train and mentor subordinates, convey complex administrative, clinic, and technical information in a clear and concise manner, and prepare and present various reports, documentation, analyses, and project proposals.
• Familiarity with metrics and data analysis to assess program effectiveness and identify areas for improvement.

PREFERRED QUALIFICATIONS :

• Experience supporting patients and caregivers with navigation needs in a healthcare or community organization setting.
• Strong understanding of oncology care delivery, including treatment modalities, supportive care needs, and survivorship issues.
• Experience in a hospital, ambulatory or oncology setting.
• Experience in developing, implementing, and evaluating healthcare programs or initiatives.
• Extensive knowledge of EDI principles.
• Lean Six Sigma training.
• Working knowledge of Epic.

SPECIAL CONDITIONS :

• Position may also be responsible for Patient Resource Center(s) and volunteer coordination.
• Employment is subject to a criminal background check and pre-employment physical.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service.

Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics.

We invite you to join our team! Applications / Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date.

If a job has an extended deadline, applications / resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.