Project Manager 3

Job Description

Job Description

Salary : JOB DESCRIPTION :

JOB DESCRIPTION :

Our client is seeking a Project Manager 4 will be responsible for managing projects that support upgrades and replacements of enterprise technology systems, conducting discussions, and workshops with a broad audience of stakeholders.

This is a hybrid position 2-3 days / week onsite in Richmond, VA.

Contract date : 06 / 10 / 2024 - 11 / 01 / 2024

ESSENTIAL FUNCTIONS :

• Manage assigned projects (including planning, monitoring, and controlling) from concept through execution
• Organize project activities into manageable work efforts and determine an effective approach to completing the work, as outlined in project plans
• Collaborate with staff across all levels to ensure high-quality deliverables and excellence in client satisfaction
• Coordinate and adjust work efforts with the team to ensure that work is completed within parameters of the agreed-to schedule
• Monitor and report on project activities
• Manage business process re-engineering initiatives
• Recommend process changes that remove silos and foster collaboration, efficiency, and modernization in operations
• Conduct and facilitate Business Process Mapping (BPM) sessions
• Document current as-is’ business processes, capturing redundancies, gaps and inefficiencies
• Provide an analysis of processes including gaps, value propositions and recommendations
• Provide an assessment of capabilities and limitations of current and proposed business practices using industry best practices
• Document the envisioned to-be’ business processes (mapped) to the appropriate solution
• Document additional business processes / practices as needed
• Review city ordinances and state code for alignment with current and new business processes and operating procedures
• Develop centralize document management system

QUALIFICATIONS :

• BA / BS degree or higher in Business, Technology, or related field of study is required
• PMP designation and / or Agile Scrum Master Certification is preferred
• Advanced proficiency in project management concepts, especially the coordination of cross-functional projects.
• 10+ years relevant project management experience developing, managing, and implementing multi-disciplinary project deliverables with minimal supervision preferably in utilities and government
• Extensive experience conducting stakeholder interviews, workshops, and managing process re-engineering initiatives
• Excellent oral and written communication skills
• Advanced proficiency in Microsoft Office Suite especially in Visio, PowerPoint, TEAMs, and Project Management software
• Knowledge / experience in CIS / CRM / Field Services systems and operations preferably in government and utility operations
• High degree in professionalism and confidentiality in all aspects of the position
• Ability to lead meetings and discussions with employees in all roles and levels
• Ability to successfully manage project schedules and workload

KNOWLEDGE, SKILLS AND ABILITIES :

• Experience troubleshooting challenging technical issues and identifying scope of issue to determine if escalation to next-tier support is necessary
• Knowledge of server operations, management and backup / restore processes
• Familiarity with Microsoft Window server environments such as Active Directory and Group Policies
• Knowledge of LAN / WAN, Wi-Fi networks, network systems, network concepts and protocols, structured cabling and facilities
• Knowledge of systems infrastructure requirements and standards based on ITIL
• Knowledge of best practices for structured cabling for racks and network cabinets
• Understanding of cloud computing, virtualization, and storage
• Ability to communicate effectively and professionally
• Ability to establish and maintain effective working relationships with fellow employees, superiors, and other departments
• Ability to communicate technical information to non-technical personnel

SPECIAL REQUIREMENTS :

Must be local to Richmond, VA

Phaeton Solutions, LLC is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Employment Opportunity (EEO), making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

U.S. Citizenship and / or authorization to work within the U.S. is required for most positions.