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Senior Customer Engagement Manager

VirtualVocations
New York, New York, United States
Full-time

A company is looking for a Senior Customer Engagement Manager - Bilingual.Key ResponsibilitiesServe as the primary point of contact for stakeholders within the supplemental education accounts portfolioDevelop and implement engagement plans to prioritize retention and revenue growthCollaborate with sales and product teams to identify growth opportunities and monitor account healthRequired QualificationsBachelor's Degree in Business or a related fieldMinimum of 5 years of experience in customer experience, account management, or program managementExperience in process managementExperience in strategic analysis and cross-functional collaborationMaster's Degree or MBA preferred

6 days ago
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