ITOPS Analyst || Midtown, NY (onsite)Anveta, Inc • Fort Worth, TX, US
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ITOPS Analyst || Midtown, NY (onsite)
Anveta, Inc • Fort Worth, TX, US
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionJob Scheduling & Management Process Improvement User Support & Onboarding File Transmission Management System Maintenance & Vendor Coordination Optical Imaging Support (FCM) Legal Support Collaboration Documentation & Record Keeping Training & Mentoring Compliance and Regulatory Expertise with the Rocket software Zena job scheduling platform or similar batch scheduling platforms. Proficiency in PowerShell and Python scripting. Solid understanding of Windows and Linux operating systems. Working knowledge of networking principles (LAN / WAN, TCP / IP). Working knowledge of Active Directory, Group Policies, DNS, and SSL. Proficiency with Intune for device management. Working knowledge of SFTP platforms like WS_FTP, Globalscape, etc. Ability to work weekends and / or various shift rotations as required onsite. Familiarity with audit processes and ability to respond to audit queries and implement corrective actions. Understanding of data retention policies and procedures within a regulated banking environment.
Job Description :
- 10+ Years Experience as ITOPS Analyst.
- Strong experience with FIS Banking Systems.
- Strong experience with Rocket Software Zena Scheduler.
- System Monitoring & Incident Response
Proactively monitor scheduler tasks for sensitive banking systems, identify anomalies, and resolve incidents efficiently. Troubleshoot error messages, re-sequence job steps within the Rocket Zena scheduler, and escalate issues as needed.
Manage and maintain the Rocket Zena job scheduler, ensuring accurate configurations and schedules for critical banking processes. Utilize PowerShell scripting to automate tasks and enhance efficiency.
Analyze existing processes and identify areas for optimization to enhance efficiency and reliability.
Provide first-level support to banking users, resolving technical issues and managing user access during onboarding and offboarding processes. Deploy and configure remote laptops following established security protocols.
Coordinate and manage secure file transmissions to and from the bank, maintaining the scheduler manifest and ensuring data integrity.
Perform preventative maintenance on hardware, printers, and HVAC systems. Coordinate with vendors to resolve hardware malfunctions and ensure timely repairs.
Manage and support the bank's Optical Imaging Solution (FCM).
Assist with ad-hoc Legal Searches.
Work collaboratively with IT teams and business units to implement IT projects and continuously improve IT service delivery.
Maintain detailed logs of system utilization, re-runs, completed production work, and other relevant information. Document processes and troubleshooting steps.
Assist in training new personnel and upskill as needed.
Experience with and understanding of banking regulations (e.g., NYDFS, GLBA, CCPA, PCI DSS) and their impact on IT operations. Ability to implement and maintain controls to ensure compliance.
Seniority level : Mid-Senior level
Employment type : Other
Job function : Business Development and Sales
Industries : IT Services and IT Consulting
Contact : 972-646-8080 | 1333 Corporate Drive, Suite #108, Irving, TX 75038
J-18808-Ljbffr
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Analyst Onsite • Fort Worth, TX, US
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